Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 735 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 735 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Addition to my computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Just the right size. Easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome and slim hard disk

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance...slim design. Use it flawless on mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Passport

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and small, easy to use and doesn’t require a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    External drive

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive interface with Mac seamless large storage fast speed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Passport Ultra for Mac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was made for a Mac, it took some work and talking to Chat GPT to get it to connect and be recognized. Now it seems fine. It just wasn't as easy as I'd hoped it would be.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi SuziQ, thank you for sharing your feedback. We're glad to hear your My Passport Ultra for Mac is now working fine. We are sorry to know the initial setup was not as smooth as expected. Your feedback is valuable, and we'll make sure it's shared with our team to help improve the user experience in the future. WDConnections

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    East to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Apple computers , so easy to use, love it.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Compact storage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large amount of storage for compact hard drive. Love size and sturdiness.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays Well With Macs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with the 'Time Machine Backup' while updating several Macs to the most current release. Work flawlessly, excellent product and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy for MacBook Pro. Walks through download instructions and super easy to initiate backups.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great External USB 3.0 Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own about six WD External Hard Drives and find them very reliable. I bought this one for my wife to back up her 50,000 photos that she has on her iPhone so that she can continue taking a million pictures. This one is formatted for use on Mac so I can also use it with our MacBook Pro laptop. Once again, I like WD (Western Digital) products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great Media Storage

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for my media. Works great with my Macbook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is compatable with Macs ans pcs. It's very easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Safe Drive

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use nothing but WD external drives for my mac's and windows. I needed to dump a bunch of iPhone pics and this was the version I picked. I still own the previous version and works great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great HD for a macbook pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to backup and store things for my macbook pro. I was able to make 4 smaller partitions so to support even faster searching and better indexing of files. Has worked great and comes with an adapter for USB C to USB A included. I wish the cord was a bit longer or had a stow spot included as it's rather short, but thats's the only way this could get any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2019 iMac with Big Sur loaded. No issues whatsoever. Immediately recognized and mounted. Sucker is fast … and completely quiet. Great for backing up photo files, music, editing projects. Will definitely buy more when this one is full.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard disk worked correctly right out of the box. I use it as a Time Machine backup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Christmas gift and confident that it was exactly what the wanted. Works as advertised and so far reliable! I have one for years and never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly What I Needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to the Best Buy employee who offered her assistance to make sure I purchased the right hard drive for my Mac. It is working great to back up with Time Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    EASY TO USE & FOLLOW!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEVICE! EASY TO USE? GREAT VALUE + PRICE! EXCELLENT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport easy to use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I am just getting adjusted to MAC from PC - and this made it easier to transfer some of my files.

    I would recommend this to a friend