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Customer Ratings & Reviews

Your price for this item is $94.99
The comparable value price is $104.99

Customer reviews

Rating 4.7 out of 5 stars with 742 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 742 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a Christmas gift and confident that it was exactly what the wanted. Works as advertised and so far reliable! I have one for years and never any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays Well With Macs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with the 'Time Machine Backup' while updating several Macs to the most current release. Work flawlessly, excellent product and price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Passport to freedom

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years, my family has acquired so many photos and documents that we ran out of physical storage space. We recently embarked on a process of converting the physical photos into digital format and this portable hard drive is just the perfect tool for us. It has sufficient space to store all of our precious memory for a couple of generations and so we can free up space and increase the speed of our computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great to backup your Mac. Fast and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exactly What I Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was grateful to the Best Buy employee who offered her assistance to make sure I purchased the right hard drive for my Mac. It is working great to back up with Time Machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and easy for MacBook Pro. Walks through download instructions and super easy to initiate backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Stop here if you have files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously - this external hard drive is a game changer. It totally changed the way I work and store my precious files. my only compliant is that I waited so long to buy it. The storage capacity is so big - like wow big. I would highly recommend this to anyone who has files that they consider important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Custumer service ,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in looking for an external hard drive for my mac book ,i treid to find it on my own after a couple of mins,i seen a team member ask for help ,they help me out i was in & out with in 10 mins

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to use on my Mac book pro

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    harddrive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great, easy to use, no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard disk worked correctly right out of the box. I use it as a Time Machine backup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This little guy just works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just works is the simplest compliment for this device. It's much faster (data transfer rate) than my old 1TB My Passport from 7 years ago. I also love the compatibility with MacBook Big Sur Time Machine and the USB-C connection on both ends. That's why I came back to WD again for dependable hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I am just getting adjusted to MAC from PC - and this made it easier to transfer some of my files.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my needs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very easy to use and love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hard Drive For Mac Book Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this item that I bought a couple of weeks ago, use it every weekend when I'm djing at the club.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Passport Ultra for Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable external hard drive that works out of the box with my Macbook. Was able to get Time Machine configured in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and handle. Enough capacity for home pictures

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product no hassle loading things from my laptop and you don't need Geek Squads help to upload files. They provide a great service but when I am simply uploading or downloading my files I don't like to feel helpless since it is a simple task.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    ok for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Tb external drive to store your fav movies and it easily fits in the pocket of your back pack

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up for Mac book reasonable price lot of memory

    I would recommend this to a friend