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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 739 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 739 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    WD External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. This is my second WD external hard drive, and it has helped my on my Mac as well as my business partners pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this with my MacBook Pro. Great size and capacity. Easy to pack and take along. Price was good too.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Excellent Hard Drive for Mac

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had an older WD Passport and it lasted me almost 10 years. It was able to carry music and files over through multiple OS systems. It recently stopped working so I purchased this one and it's been great so far. Easy connectivity, fairly quick back ups and a nice design. Works well with MacOS and WD has set a strong expectation from my previous experience that this will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    needed a fast portable HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up very small and fast for transfer and perfect storage size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Go-To Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this HD! I have the tier below this for work and this one for personal files. It’s super quick and very easy to use as a backup for your cloud. Very easy to set up and use right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Sleek design and runs very quietly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Mac Time Machine backup storage device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this drive for Mac “Time Machine” backups for my Mac Book Air with a small hard drive. I had purchased a WD 5 TB drive to backup all my data on Mac and Windows devices plus Dropbox data but found Time Machine won’t allow other data sources on the drive used for Mac backups. This is working fine for that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the product that works well for what is needed

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Run and GRAB this!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing addition to my Mac Book Pro for all my extra storage needs!! If you are looking for extra storage this is a really good price and product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage capacity

    Rated 5 out of 5 stars

    My passport

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of Extra storage space. Very portable. Compact and convenient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great storage for my MacBook!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, works well with my MacBook! Plenty of storage for all my videos and pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Drive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Tons of space, works well, compact and sleek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it because I didn’t want to lose important data. Everything was a breeze and now I feel secure my information is stored externally. I would recommend to anyone who wants to keep important information

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. Great product and easy to connect and use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for storing the music program downloads and the numerous songs I record. I am glad that the cable came with an adapter. I thought I had the Thunderbolt (type C USB) but I have the older model iMac. Still useful when you don't want to bog down the main drive. And it's WD quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice and easy back ups for MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying an external hard drive for my MacBook and it works great. It was so easy to back up my info on the Time Machine. I highly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to set up. Good value (purchased on sale) for the cost - purchased as an extra storage space for my mac mini. The sleek design is nice and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Reliable and cost effective storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install and set up, large amount of storage for a very reasonable price. I have several of these drives, and all work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sleek design, works really well!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage is a Must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need extra storage look no further, I have to have a external driver when using my mac due to macs bad OS optimization taking up so much space. Do yourself a favor and get his product you wont be disappointed!

    I would recommend this to a friend
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