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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 742 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 742 reviews
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Reliable and cost effective storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install and set up, large amount of storage for a very reasonable price. I have several of these drives, and all work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Small, easy to carry, and great amount of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Macbook and do a lot of Graphic Design and music. I realized I was running out of space, so I needed an external hard drive. I came across the WD Passport and not only paid a reasonable price, but it also holds all the work I've done. My computer couldn't hold it all. Its small size makes it easy to take with you! Great product for Mac users!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sleek design, works really well!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use. Good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good design. I like the size of it. Wha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to set up. Good value (purchased on sale) for the cost - purchased as an extra storage space for my mac mini. The sleek design is nice and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage is a Must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need extra storage look no further, I have to have a external driver when using my mac due to macs bad OS optimization taking up so much space. Do yourself a favor and get his product you wont be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Purchased as new back up as my Apple Time Capsule failed. Apple support helped me get everything as needed. Now stays on and backs up flawlessly. So far, no complaints. Price was good. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the perfect amount of space needed to man up my laptop (mainly photos, music, a few movies and tons of docs). Was easy to use initially and came with all the adapters/dongles I needed. So far so good. I mean I guess the real test will be the passage of time but in the 1 month I’ve had it, 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Phone photo storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed transferring photos straight from my iPhone 16 Pro Max to the external hard drive. This is easy to transfer occurs in the background and I just using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best external hard drive for an apple(MAC) product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for IOS operating system!! Just plug and play. We tried lot others and those were not compatible with MAC , however they advertise them as an apple compatible.You will recommend others MACusers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny device, massive storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY to used. Plug and play. great space for the money! Get a small GB computer and save big. Add this to computer for mobile space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great excellent for my music. And my pictures and other items.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Lots of Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I messed up my 1 TB unit so off to BB to find another. This one is aluminum and light of a feather. It has twice the storage of my old one and cost just a little more. It opens quickly and is very fast when downloading to it. I plugged my to a USB port and it was ready to go. A great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play. Get one today!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Plug and play!!!! I have the Mac Air 15” and I didn’t have to even load any drivers!!! Definitely recommended to any Mac users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a quest to find an external drive for my iPad Pro 11” now that the new iPad OS update allows the use of them via Files app and other apps that support external use. I have the older WD My Passport 2TB with the old SATA to USB 3.0 connection and it’s rather slow, but I mainly use it for backup and an external drive for my MacBook Air. I’ve had no issue for a couple years use of it, so this Ultra usb-c to usb-c was what I was really wanting. I wanted something just as quick as the iPad Pro and it doesn’t fail me. Only gripe is I’m not able to use the encryption ability of it because the current iPadOS doesn’t support it...yet, hopefully.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ease and worked flawlessly with Time Machine on my MacBook Air.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Passport Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external drive to consolidate many many video and photo files and it works like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    External Hard Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The size, looks and value is what I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    My Passport Ultra!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Passport Ultra. I had never used one before but it is easy to use and saves the information quickly. It has tons of storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote backup. Compact and durable. Why not?

    I would recommend this to a friend
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