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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 746 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the My Passport Ultra for Mac 2TB External Hard Drive's overall performance, ease of use, and storage capacity. Many appreciate its compact size, seamless connectivity to Macs, sleek design, and minimal noise level during operation. However, some customers have reported concerns regarding compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 746 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nice and easy back ups for MacBook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying an external hard drive for my MacBook and it works great. It was so easy to back up my info on the Time Machine. I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the product that works well for what is needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Small, easy to carry, and great amount of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Macbook and do a lot of Graphic Design and music. I realized I was running out of space, so I needed an external hard drive. I came across the WD Passport and not only paid a reasonable price, but it also holds all the work I've done. My computer couldn't hold it all. Its small size makes it easy to take with you! Great product for Mac users!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use. Good design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good design. I like the size of it. Wha

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Reliable and cost effective storage!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install and set up, large amount of storage for a very reasonable price. I have several of these drives, and all work very well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Hard Drive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, sleek design, works really well!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    My experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and use. Purchased as new back up as my Apple Time Capsule failed. Apple support helped me get everything as needed. Now stays on and backs up flawlessly. So far, no complaints. Price was good. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the perfect amount of space needed to man up my laptop (mainly photos, music, a few movies and tons of docs). Was easy to use initially and came with all the adapters/dongles I needed. So far so good. I mean I guess the real test will be the passage of time but in the 1 month I’ve had it, 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed! Started doing content creation and needed additional storage for longer form videos. Super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it because I didn’t want to lose important data. Everything was a breeze and now I feel secure my information is stored externally. I would recommend to anyone who wants to keep important information

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Storage is a Must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need extra storage look no further, I have to have a external driver when using my mac due to macs bad OS optimization taking up so much space. Do yourself a favor and get his product you wont be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, easy to set up. Good value (purchased on sale) for the cost - purchased as an extra storage space for my mac mini. The sleek design is nice and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Phone photo storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I needed transferring photos straight from my iPhone 16 Pro Max to the external hard drive. This is easy to transfer occurs in the background and I just using my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Lots of Storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I messed up my 1 TB unit so off to BB to find another. This one is aluminum and light of a feather. It has twice the storage of my old one and cost just a little more. It opens quickly and is very fast when downloading to it. I plugged my to a USB port and it was ready to go. A great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best external hard drive for an apple(MAC) product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for IOS operating system!! Just plug and play. We tried lot others and those were not compatible with MAC , however they advertise them as an apple compatible.You will recommend others MACusers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play. Get one today!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. Plug and play!!!! I have the Mac Air 15” and I didn’t have to even load any drivers!!! Definitely recommended to any Mac users.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what i was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on a quest to find an external drive for my iPad Pro 11” now that the new iPad OS update allows the use of them via Files app and other apps that support external use. I have the older WD My Passport 2TB with the old SATA to USB 3.0 connection and it’s rather slow, but I mainly use it for backup and an external drive for my MacBook Air. I’ve had no issue for a couple years use of it, so this Ultra usb-c to usb-c was what I was really wanting. I wanted something just as quick as the iPad Pro and it doesn’t fail me. Only gripe is I’m not able to use the encryption ability of it because the current iPadOS doesn’t support it...yet, hopefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny device, massive storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY to used. Plug and play. great space for the money! Get a small GB computer and save big. Add this to computer for mobile space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage. No problem so far since 2 years. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected with ease and worked flawlessly with Time Machine on my MacBook Air.

    I would recommend this to a friend
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