Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $79.99
The comparable value price is $89.99

Customer reviews

Rating 4.7 out of 5 stars with 732 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the My Passport Ultra for Mac 2TB External Hard Drive is appreciated for its overall performance, ease of use, and storage capacity. Many find its size ideal and connectivity seamless with their Mac devices, while also appreciating its design and minimal noise level. However, some customers have reported concerns regarding its compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 732 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    2TB ext drive

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this drive has lots of extra space and was super easy to use- and didn't break the bank

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Works great on MacBook Air & iPad Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for Time Machine backups & manual file transfers. Using on a 2012 Mac Mini as well as a 2018 MacBook Air. I connected the drive to my 11” iPad Pro and was happy to see that it works for that as well. Overall nice backup drive with connectivity for both USB-C and Type-A.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    External hard drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this external hard drive to save all my information from my I phone . Small and compact , perfect to store away . Bought it on sale for $20 dollars less than original price ! Very easy to use ! Very happy with purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Better safe than sorry!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backs up your Mac with minimal effort. Initial setup is pretty simple, and from then on you just plug it in and away it goes. This one is C cord by default with an adaptor for USB A (older models).

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Storage capacity

    Rated 5 out of 5 stars

    All Around Perfect External Hard Drive!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Low price for 2TB of storage. So easy to use with my MacBook and also non-Mac laptops in the family. Plug and play ready out of the box, very fast hard drive. Cannot go wrong here!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop with more memory so needed a larger external drive. This is my 2nd Passport. I was amazed at the light but durable design. The USB 3.0 is an upgrade from my last one. No more Apple adaptor to connect. It’s quick with the transfer also. I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little Drive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance for the price. Excellent Bargain

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    My whole life is on this thing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and coming with its own C-type cord for connection is an instant sell for me in most cases, include that it comes with its own hardware and cloud support and you can't get any better if you're using a MacBook.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Back up my files easily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need to send my macbook for repair, I bought this one because the other one I have is not compatible. It is very easy to use with time machine and also restoring it back after I have my macbook back took less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Passport Ultra for Mac 2TB

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected with Mac Air Best Buy staff wanted 3 to 5 days and huge fee to install with new Mac Air that they set-up with data transfer from my old Mac Book Pro - all unecessarily difficult including participation of Geek Staff with no experience ir knowledge with Mac laptops!! Sad ! Very stressful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY NEW HP LAPTOP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this new laptop and so far I am very pleased. I wanted to use the microsoft suite and set up like I had previously and this met the bill for me. It was also very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very Easy Setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. So far, it works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Could not be better. Fast, small, built like a battleship.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great external storage device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for an external storage device and lighting fast to transfer data

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Inexpensive Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this on an emulation build. It works just fine for that purpose, and is a very reasonable price. Well worth it. Note that I'm using this with Windows 11 with FAT32 formatting. It's formatted for Mac out of the box, but it has no problem being formatted in other methods.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, plug it into your Mac and good to go. Plenty of storage, fast transfer speeds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. Use it to hold all of my files when I’m vlogging. It’s definitely nice little back up and place to store all your files so your computer doesn’t get full.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Extra capacity for my Mac M2 Mini.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with my Mac M2 Mini. The Mac Mini is great except that you have to pay through the nose for drive capacity: Mine came with a paltry 256 gigabytes, some of which is used by the operating system and the installed applications. This device provides long-term backup and extended capacity. It's not an SSD so keep it safe from shock and vibration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Best Buy staff are very knowledgeable and helpful.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for a portable, large capacity external drive. A knowledgeable store associate guided me to exactly what I was looking for. Simple, efficient transaction. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Fantastic Hard Drive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with new MacBook Pro and easy to use. No issues ejecting or mounting.

    I would recommend this to a friend
Sponsored