Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $243.93

Customer reviews

Rating 4.8 out of 5 stars with 456 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 456 reviews
  • Rated 4 out of 5 stars

    Good drive the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price however it writes a little slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD BLACK REVIEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with PS5, had no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hdd i use itnfor.mh xbox super quiet, just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built like a tank.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality. This is my fourth WD Black drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage speed performance,!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good until it wasn't.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year it is already flaking out. We keep getting error message on it.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Sailor0411, we apologize for the inconvenience. To better assist you, we request that you open a support ticket at https://support-en.wd.com/app/askweb and provide additional information about the issue and share screenshots of any errors. Our support team will contact you promptly. WDConnections

  • Rated 2 out of 5 stars

    Too sLoW for my needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, data transfer speed was horrible. Using for Work Video storage took hours to transfer what only to minutes on other devices I own. I do no t use for gaming so it might be fine.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Marik, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Rated 5 out of 5 stars

    Ps5 storage made easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra storage for my ps5. Does what it says it does at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be faster but works great for emulators. Worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed in less than 2 years.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I bought it in Nov of 2021. It just failed recently (Apr 2023). It is still under warranty. So I am sending it in to see if I could get a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    extremely slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow compared to my other external hard drives.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JohnP, We apologize for the inconvenience caused to you. Poor or slow speed can be caused by: third-party hardware, adapters, docking stations or hubs, host device port speeds, formats and file systems, and many other reasons. Please refer to the mentioned link to know the Common Causes of Slow External Drive Performance and Data Transfer Rates: https://support-en.wd.com/app/answers/detailweb/a_id/17047/ If you face any issues or require technical assistance, kindly please open a ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest. WDConnections

  • Rated 3 out of 5 stars

    WD External Hard Drive

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, transfer speed seems slower than non USB3.2 Gen1 external hard drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fed up with you and FedEx

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have it. You have my money. Never delivered I have a case number that you say is closed out no money yet why are you sending me a survey?

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi SteveH, We are very sorry for the frustration and inconvenience this has caused. This isn't what we want for our customers. Please reach out to our support team at https://support-en.wd.com/app/askweb with your case number so we can review the situation and work toward a quick resolution. Our support team will get in touch with you at the earliest. WDConnections

  • Rated 2 out of 5 stars

    I had problems using it as an external Drive.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems using it as an external storage drive. After half full the drive started making clicking sounds so I immediately removed all of my stored programs, and ran the WD utility to no avail. Out of Best Buy Warranty, I returned it to WD for repair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad item

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not attached to power, turned it on went into repair loop. Crashed with in 3mo. :( WD products arnot what they used too. Its locked up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible performance and copies hanging randomly

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something is wrong with this model. I hope it's a one off and I am yet to try luck with support but this disk has had terrible performance. I've used twice for backup and when I am to restore close to 1 TB of data it's impossible. The copies get stuck all the time, I have tried different computers and it's the same thing. When checking the smart on the disk it says I'd perfect, but clearly it's far from it.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello,

      We are sorry to hear about your experience, We'd like to gather more information so, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest. WDConnections

  • Rated 3 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good, but you just can’t play ps5 games off of it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    never buying again

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never buying a black again, it constantly switches from ntfs format to exfat. steam continually says that is is corrupted, it switches my other 1 tb black into unwritable status there is no help online for fixing these issues, it wont format the only way i can get it back to a usable state is restarting my pc.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello CaseyC, We’re sorry to hear about your experience. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue. Our support team will reach out to you promptly. WDConnections

  • Rated 1 out of 5 stars

    False advertising

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great that its a 5 terrabyte harddrive but have fun trying to play your games on it. Downloaded a bunh of games when i got it and now its saying they are unplayable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nonfunctional

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of using this hard drive, i now receive multiple errors in accessing the drive or drive wont mount properly.

    No, I would not recommend this to a friend