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Customer Ratings & Reviews

$164.99

Customer reviews

Rating 4.8 out of 5 stars with 462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the P10 5TB External Hard Drive for its ample storage, impressive speed, and smooth performance. Users also appreciate its ease of use, compatibility with devices like Xbox, and convenient size. A minor concern is that the device may heat up after extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 462 reviews
  • Rated 5 out of 5 stars

    Plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True plug and play. Follow one on screen prompt and you are good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra storage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s still in the box. It’s for my kids for Christmas for more XBox storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great External Drive, solid build, using it with XBox One, no problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great harddrive for a console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome hard drive great price and fast uploading. Quiet operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD Drive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drive for the price. Lots of storage and load fast!..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and picked up instore. Fast, easy and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD BLACK REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with PS5, had no problems with it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive for the price however it writes a little slow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hdd i use itnfor.mh xbox super quiet, just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Built like a tank.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality. This is my fourth WD Black drive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage speed performance,!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good until it wasn't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year it is already flaking out. We keep getting error message on it.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hello Sailor0411, we apologize for the inconvenience. To better assist you, we request that you open a support ticket at https://support-en.wd.com/app/askweb and provide additional information about the issue and share screenshots of any errors. Our support team will contact you promptly. WDConnections

  • Rated 2 out of 5 stars

    Too sLoW for my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return, data transfer speed was horrible. Using for Work Video storage took hours to transfer what only to minutes on other devices I own. I do no t use for gaming so it might be fine.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi Marik, We are sorry for the inconvenience caused to you that you returned the drive without giving us a chance to make it right for you. We ask that you please let us know about any issues you encounter with any of our products in the future so we can review that for you. WDConnections

  • Rated 5 out of 5 stars

    Ps5 storage made easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra storage for my ps5. Does what it says it does at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    J

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be faster but works great for emulators. Worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed in less than 2 years.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. I bought it in Nov of 2021. It just failed recently (Apr 2023). It is still under warranty. So I am sending it in to see if I could get a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    extremely slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow compared to my other external hard drives.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JohnP, We apologize for the inconvenience caused to you. Poor or slow speed can be caused by: third-party hardware, adapters, docking stations or hubs, host device port speeds, formats and file systems, and many other reasons. Please refer to the mentioned link to know the Common Causes of Slow External Drive Performance and Data Transfer Rates: https://support-en.wd.com/app/answers/detailweb/a_id/17047/ If you face any issues or require technical assistance, kindly please open a ticket at (https://support-en.wd.com/app/askweb) our support team will get in touch with you at the earliest. WDConnections

  • Rated 3 out of 5 stars

    WD External Hard Drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay, transfer speed seems slower than non USB3.2 Gen1 external hard drive

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, bad item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not attached to power, turned it on went into repair loop. Crashed with in 3mo. :( WD products arnot what they used too. Its locked up

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I had problems using it as an external Drive.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some problems using it as an external storage drive. After half full the drive started making clicking sounds so I immediately removed all of my stored programs, and ran the WD utility to no avail. Out of Best Buy Warranty, I returned it to WD for repair.

    No, I would not recommend this to a friend