Customer Ratings & Reviews
![DIMENSIONS [0.82" [0.46"] [3.0" [4.65"] [BLACK](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6385/6385541cv23d.jpg)
- Model:
- WDBA3A0050BBK-WESN
- SKU:
- 6385541
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the P10 5TB External Hard Drive for its ample storage, impressive speed, and smooth performance. Users also appreciate its ease of use, compatibility with devices like Xbox, and convenient size. A minor concern is that the device may heat up after extended use.
This summary was generated by AI based on customer reviews.
Terrible performance and copies hanging randomly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something is wrong with this model. I hope it's a one off and I am yet to try luck with support but this disk has had terrible performance. I've used twice for backup and when I am to restore close to 1 TB of data it's impossible. The copies get stuck all the time, I have tried different computers and it's the same thing. When checking the smart on the disk it says I'd perfect, but clearly it's far from it.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello,
We are sorry to hear about your experience, We'd like to gather more information so, We request you kindly open a support ticket at (https://support-en.wd.com/app/askweb) to elaborate on the issue and, our support team will get in touch with you at the earliest.
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good, but you just can’t play ps5 games off of it
I would recommend this to a friendFed up with you and FedEx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not have it. You have my money. Never delivered I have a case number that you say is closed out no money yet why are you sending me a survey?
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi SteveH, We are very sorry for the frustration and inconvenience this has caused. This isn't what we want for our customers. Please reach out to our support team at https://support-en.wd.com/app/askweb with your case number so we can review the situation and work toward a quick resolution. Our support team will get in touch with you at the earliest.
never buying again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.never buying a black again, it constantly switches from ntfs format to exfat. steam continually says that is is corrupted, it switches my other 1 tb black into unwritable status there is no help online for fixing these issues, it wont format the only way i can get it back to a usable state is restarting my pc.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello CaseyC, We’re sorry to hear about your experience. To assist you better, we kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue. Our support team will reach out to you promptly.
- Pros mentioned:Storage
False advertising
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great that its a 5 terrabyte harddrive but have fun trying to play your games on it. Downloaded a bunh of games when i got it and now its saying they are unplayable
No, I would not recommend this to a friend Nonfunctional
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months of using this hard drive, i now receive multiple errors in accessing the drive or drive wont mount properly.
No, I would not recommend this to a friendHorrible Drive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drive has been unbearably slow and gets extremely fragmented. WD products are typically reliable, but this one has been an absolute nightmare. I will try to RMA, but that takes forever.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi JavonF, We are sorry for the inconvenience. Poor or slow speed can be caused by: host device port speed, format and file system, directory with lots of small files, deeply nested directory and etc. Please refer to the following link to learn more about common causes of slow external drive performance: https://support-en.wd.com/app/answers/detailweb/a_id/17047 If you still have any problems while creating the RMA you can open a support ticket at https://support-en.wd.com/app/askweb. We will be happy to assist you.
Used/Broken hard drive before I even received i
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item came to me not working. I tried hooking up to two xbox x and even my xbox one and would not show up under storage. Never had this happen before but had to return it as a damaged item. Wouldn't even give a 1 rating but there is no zero. Becareful could end up with used or broken, I know I did.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hello Minniemouse53528, We are sorry that you have returned the drive before we had the opportunity to assist you. For any assistance with the product in future, please feel free to or submit a support request at https://support-en.wd.com/app/askweb we will be happy to assist you.
Junk product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money spent. Unit crashed after 3 months and was replaced because I bought a replacement plan; but I did not purchase a replacement plan for the new one and it lasted about four months. Buy a WD product.
No, I would not recommend this to a friendCrap product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for old stuff bad for new. Lets just put it that way.
No, I would not recommend this to a friendMissing in action
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never made it to my house. Really nothing else to say
No, I would not recommend this to a friend- Pros mentioned:Storage
Wonderful piece of hardware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! So useful. Perfect for what I was looking for.
I would recommend this to a friend Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, i bought it for my ps4, to store my games and its work well.
I would recommend this to a friend- Pros mentioned:Ease of use
PS 5 storage device
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and was easy to set up for my sons PlayStation 5.
I would recommend this to a friend - Pros mentioned:Storage
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Just plug and play. A lot of game sotrage for PS4.
I would recommend this to a friend - Pros mentioned:Storage
Amazing External Drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing external drive, plenty of room for all my PS5 games.
I would recommend this to a friend - Pros mentioned:Performance
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what i needed and delivery was on point
I would recommend this to a friend - Pros mentioned:Storage
Awesome hard drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my dish DVR now I can save a lot of movies and shows!
I would recommend this to a friend This thing is a beast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it in store, and used it right away when I got home. Downloaded so many games on my ps4 and they all load up just as fast as normal hard drive. So far so good!
I would recommend this to a friendHarddrive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended what else is there to say as its a harddrive
I would recommend this to a friend