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Customer Ratings & Reviews

Model:
WD181KFGX
SKU:
10117399
Your price for this item is $450.39

Customer reviews

Rating 4 out of 5 stars with 25 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 25 reviews
  • Rated 4 out of 5 stars

    Works great, smidge noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive works great. It has been running 24 hours straight since I purchased. Subtle noise, but annoying but otherwise fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow to spin up. A little noisy at first. Other than that, I have no other issues. Speed is good. Works great with my NAS. Tons of space. I’ve always trusted WD drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent NAS Drive - Waited for price drop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using WD drives for over 15 years with no issues. Therefore, I was not surprised to find that this 18 TB drive is an excellent drive. However, the first drive I received was defective and could not be formatted, which caused Windows Explorer to freeze. The second drive I received was without fault and now have it running in my home NAS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high capacity HDD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using my 18TB WD Red Pro as a local backup repository for my PC. It replaces a smaller HDD that was doing a good job but was getting to be too small. So far, it's been doing a fine job, I've had no issues with it. I installed it in a previously vacant slot in a multi-drive external HDD enclosure without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these for my computer. I bought 1 last year and that one also still works like a charm. The 2 drives I bought this year works great without any issues. These 2 drives were manufactured in 2024 of December. Takes a bit to spin up once powered on but works flawlessly with zero issues. Copying transfer speed is around 150-190mbps. Will be buying another 1 this weekend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS HD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used WD hard drives for years and they’ve all proved to be very reliable. I needed more space in my NAS so upgraded my WD 10tb drive to this 18tb drive. I’ve been using it for a several weeks now and so far it’s working great! Best thing is I was able to save a little money by picking it up at a good sale price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    18TB Red drive first month of use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been running this drive for video editing and I am very satisfied with it's performance. I have used almost all of it's capacity so I may need to add another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, just wish it was cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good NAS grade drive, just wish storage at this tier was cheaper when you need to build out a NAS with 4+ drives - gets expensive fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of reliable storage at a decent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought several of these WD Red Pro drives over the years and they handle what i need at speeds that get the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    3rd time's a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to order this 18TB drive 3 times before I actually received the 18 TB size. Twice I received an 8TB drive inside the 18TB box. The WD seal was intact but on my second time opening of the WD box I noted that it appeared someone had opened the 18TB box from the bottom as the tab was sligtly bent and replaced the drive with an 8TB drive. Both 8TB drives were sealed in anti static bags. WD does not seal both ends of the device box but they should. It was frustrating wasting so much time returning the drives and ordering a new one. Best Buy at Chesapeake Square in Virginia was very helpful and expedited my last and final attempt at ordering the 18TB drive. For the record I recorded myself opening the second shipment from Best Buy so that they didnt blame me for the deception. I mean there's no way it could happen twice right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent price for a drive that's on the cutting edge of capacity. Easy to install and it came right up with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with one problem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this drive its relatively fast but it is noisy. This doesent bother me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drive. Large storage space, reliable, quick and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HD make noise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second WD Red 18TB, everything is fine, but it makes a lot of noise, which is normal. I hope it lasts for many years in my DIY NAS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a reasonable price. There were not Black Fiday prices for a 18 TB prices for a red pro.So i settled for this using a BB visa cc fir 5 % in rewards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works Great in SYNOLOGY 218+ soon in my 918+

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased 4 of these drives, 2 in my Synology 218+, 2 for backup on my 918+ and going to purchase 2 more shortly... Would I recommend...You bet, ill have 6 total soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD 18 TB Drive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, fast, and reliable storage drive. I purchased two of these drives would definitely purchase two more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have had this drive for approx a month, but as of now, no issues and i hope its reviews are as promising as they state

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted a big hard drive to try to get my pictures organized -- this one works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    18TB WD Red Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered to replace a drive in my NAS. Works well and no trouble.

    I would recommend this to a friend