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Customer Ratings & Reviews

Model:
WD181KFGX
SKU:
10117399
Your price for this item is $450.39

Customer reviews

Rating 4 out of 5 stars with 25 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 1 out of 5 stars

    Dead on Arrival and can’t return after 3 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOA. I bought this 3 weeks before I started my build and realized I couldn’t initialize or even troubleshoot the drive. 1 day out of return period. The drive isn’t even registered for WD warrant like the the same drives I ordered through new eggg.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sent wrong product in the right packaging.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delayed installing due to internet issues and the return expired. They sent 6 TB drives in 18 TB packaging. Never buying from best buy again.

    No, I would not recommend this to a friend
    • Brand response from Western Digital Team
      Posted .

      Hi JoelS, We are sorry for the inconvenience caused to you. Please be informed that if you just purchased the drive then you should be able to return it to the place of purchase. If you are facing any issue, kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly. WDConnections

  • Rated 2 out of 5 stars

    Went bad after 31 days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased 2 of these for my NAS. Unfortunately, on the 31st day after the purchase, one of them went bad. I have shipped it off to WD but have not received it back yet. I am really frustrated that it failed so soon. The price was good, but the quality was not.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loud loud loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware, WD red pro is very loud, it has a feature called preventive wear leveling which make a ticking noise every few seconds, it’s impossible to use them in bedroom.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, Fast to transfer files and easy to install. But it is pretty loud while in use.

    I would recommend this to a friend