Customer Ratings & Reviews
- Model:
- WD181KFGX
- SKU:
- 6523108
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Red Pro 18TB NAS Internal Hard Drive highly for its reliability and ample storage space. Users have reported that the drive functions effectively without problems. However, some customers have noted that the drive can produce some noise.
This summary was generated by AI based on customer reviews.
Dead on Arrival and can’t return after 3 weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DOA. I bought this 3 weeks before I started my build and realized I couldn’t initialize or even troubleshoot the drive. 1 day out of return period. The drive isn’t even registered for WD warrant like the the same drives I ordered through new eggg.
No, I would not recommend this to a friendSent wrong product in the right packaging.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delayed installing due to internet issues and the return expired. They sent 6 TB drives in 18 TB packaging. Never buying from best buy again.
No, I would not recommend this to a friendBrand response from Western Digital Team
Posted .Hi JoelS, We are sorry for the inconvenience caused to you. Please be informed that if you just purchased the drive then you should be able to return it to the place of purchase. If you are facing any issue, kindly request you to open a support ticket at https://support-en.wd.com/app/askweb and provide more details about the issue with possible error screenshot, Our support team will reach out to you promptly.
Went bad after 31 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased 2 of these for my NAS. Unfortunately, on the 31st day after the purchase, one of them went bad. I have shipped it off to WD but have not received it back yet. I am really frustrated that it failed so soon. The price was good, but the quality was not.
I would recommend this to a friend- Cons mentioned:Noise
Loud loud loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware, WD red pro is very loud, it has a feature called preventive wear leveling which make a ticking noise every few seconds, it’s impossible to use them in bedroom.
No, I would not recommend this to a friend - Cons mentioned:Noise
Very Loud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, Fast to transfer files and easy to install. But it is pretty loud while in use.
I would recommend this to a friend