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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers love the Genesis II 3 Burner Premium Gas Grill Cover for its perfect fit. Many customers mentioned how well it fits their Weber Genesis grills. Although some customers thought it was a bit expensive, they still felt it was worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Grill cover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my grill perfectly. Best Buy had it cheaper then other stores

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Weber cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a cover for my Weber grill is smart and keeps it clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weber grill cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased my Weber Genesis grill 2 summers ago. I bought a less expensive cover and it did not last 1.5 years. The "real" weber covers seem to last much longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weber

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, great product. As promised, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weber Grill cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice grill and cover highly recommended. High quality material

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe from the elements!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grill was at risk of getting wet. Now its not. Excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weber cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed a new cover! Wish it wasn't so pricey.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with Weber and Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time delivered had no hardware/screws to assemble. 2nd time delivered had some but not all of the hardware/screws to assemble and Best Buy delivery who were also assembling didn't make note about lack of parts. Door and shelf fell off/apart as my husband touched it. Not happy with Weber and Best Buy.

    No, I would not recommend this to a friend
    • Brand response from WeberGrills
      Posted .

      Hi Trisha! We would like to turn your experience around & make sure you have all parts that are needed for your new Genesis II grill. Please reach us at reviews (at) weberstephen (dot) com. Thanks!

  • Pros mentioned:
    Grill

    Rated 4 out of 5 stars

    Good grill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience with all aspects involved. Love this grill

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a grill and grill cover by phone at the same time and specifically asked whether it was the right size grill cover since it was not the Weber one on the web site. After a hold, the representative told me she contacted the manufacturer and assured me it would fit. The first grill cover was apparently damaged in shipment, the second one arrived today but is far to small for the grill being delivered tomorrow. I called and spoke with someone name Sam on my "dedicated concierge team" who eventually told me to return it to a Best Buy store and they would issue a credit but I would lose the value of my gift certificate since it was now expired. She told me a Geed Squad member would make certain I got a cover that would fit. There are two stores about a 35 minute drive and neither carries grill covers. The bottom line is this has been a disaster. It will likely get worse since I also purchased grill delivery and assembly which is scheduled in a 4-hour window (was never called 24-48 hours in advance as promised) and the conditions in my yard are about 8 inches of frozen snow but it will warm to 27 F by tomorrow afternoon. More to come.

    No, I would not recommend this to a friend
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