The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
Don’t waster your time.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible. Had this delivered and installed and then it never worked, the heating element was broken. They send out a second unit, geek squad ordered the return and delivery and install but they only came back to pick up and drop off the new one. Did not install the new grill. Finally schedule an install date and the installers never show up, they said they did but never showed up. Cameras on house for a reason. Overall total tech service is not worth the money spent, grill from Weber was useless and might as well install the items yourself. Returned both units, one is still waiting to be picked up on Monday. I buy a lot from Best Buy and sounds like I need to go elsewhere to get better service and quality products.
No, I would not recommend this to a friend
Brand response from WeberGrills
Posted .
Hi Paul, thank you for your feedback. We apologize for the disappointing first impression of your grill. This is not the experience we would want you to have. If you need assistance, we would love to help. Please contact us directly. Thanks!
Rated 5 out of 5 stars
happy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fabulous! Put together and installed on my patio.The guys were awesome!
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent smoker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been using this grill for several months and i have been very pleased. It performs well with low temp smoking (20+ hour pulled pork). And equally well searing meat. The only complaint I have is the hopper location and design. It is difficult to fill and tends to clog a bit. Weber fixed this in yheir second gen Searfire smoker.
I would recommend this to a friend
Customer reviews from weber.com
User rating, 4 out of 5 stars with 571 reviews on weber.com.
