Customers enjoy the eqo 4G Cell Phone Signal Booster for its ability to improve signal strength and its quick and easy installation. However, some customers find the device to be bulky and are not satisfied with the cable length. Some customers have also reported issues with reception and range.
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Page 4 Showing 61-76 of 76 reviews
Pros mentioned:
Signal strength
Rated 5 out of 5 stars
It worked for me!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was given a Weboost as part of a program in exchange for an honest and timely review. I own a vacation home that has very weak cellular signal, so I thought I'd try the Weboost to see if it would help.
The Weboost consists of an outdoor antenna, a booster module and an indoor antenna module. The user, places the booster module near a window, connects the outdoor antenna, places the outdoor antenna outside the window and runs the flat cable to a 6' booster input cable. The booster is then connected to the indoor antenna with a 25' cable. Both the 6' and 25' cables are very small gauge coax cable.
Prior to setting up the Weboost, I walked around my house looking for a window with the best signal. I basically have a single bar of signal everywhere in my house, but I found one window where I could get two bars, so I chose that one for my test.
When I opened the box, the first item on top is the registration instructions. Rather ironically, the registration process seemed like the least well thought out process in the box. It took more time than it should have for this reason. Once registered, the system components are all very well labeled with Step numbers and helpful instructions on each component. The constraints of physical packaging led to the location of the indoor antenna at the bottom of the box even though it was the next to last assembly step and the final assembly step was on the previous layer of items in the box. However, the components were all popery labeled, so it was fairly intuitive to look for Step 5 somewhere else, since Step 4 and Step 6 were on the same layer and there was clearly a step missing.
Everything went together very well and it all looks very nice. It feels like a quality product in all respects. After plugging in the power adapter the system seems to come on quickly. I stood a few feet away in front of the indoor antenna and had three bars of signal where I previous had a single bar. I then placed a call to another phone of mine and left a long winded voicemail message for myself to evaluate the call quality. When I listened to the message, the audio was very crisp and clear.
Other thoughts and opportunities:
1. I recommend the company take another stab at the registration process. That isn't very clear.
2. The outdoor antenna seems like it was designed for use in double hung windows where the screens are on the outside of the window. This is not the case for casement or awning windows. I think they should have a key slot for a screw in the back of the antenna...or a bracket, so it could be mounted securely to the house outside the window. They only provide double sided tape.
3. All of the components are connected via cables, so you need to consider cable routing in your plans for locating and connecting all of the components.
4. Weboost is recommend for homes up to 1200 sq. ft., so it might not work well in a significantly larger home.
Overall, I think the Weboost is a good product that is well made and does what it says it does. I would recommend it to a friend under the right circumstances.
I would recommend this to a friend
Rated 3 out of 5 stars
Cures a dead spot, but not overall signal strength
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The WeBoost Eqo Cell Signal Booster comes packaged in an attractive box. Everything is clear and simple to set up. A card inside recommends using an online source for setup instructions instead of the included printed version. However, I did not find online videos or instructions specific to the Eqo and actually found the printed installation guide very helpful and easy to follow.
I tried the unit at a mountain cabin with a signal that 'floats' in and out. From this I learned that this will only help if you at least have a basic, steady signal. So don't expect it to grab a signal out of the ether - you'll be disappointed.
Then I set it up at my home where I have a fair to lower-good signal. The initial setup is very easy and straightforward. Then comes the fine-tuning. I tried 3 different locations and adjustments in order to get the best signal. I also used 'Field Test Mode' on my iPhone to take multiple readings at multiple locations with each setup. The truth is, I was disappointed. I expected a clear, significant boost to signal strength. While I saw a slight improvement, I was only bumped to up the the 'excellent' signal level (-90db or less) on a couple readings (which varied with each reading). I DID GET A VASTLY IMPROVED SIGNAL WHEN SETTING MY PHONE NEXT TO THE BOOSTER ANTENNA. But that was the only place where that happened.
BOTTOM LINE: If you have a home or office that has a specific dead spot that's crucial for receiving better signal, this will probably work very well for you. If you're looking for a significant boost to your signal throughout your home or office, this may not be the best choice. I believe one of WeBoosts other offerings may be better for that.
No, I would not recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for taking the time to write a review. The inside coverage will depend on the outside signal. Some installations require an outside antenna to get the most signal in to the booster. We do offer an external antenna for this kit, which may help to extend coverage range inside. We would like to work with you to see if we can help optimize your situation. You can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Pros mentioned:
Signal strength
Rated 4 out of 5 stars
It does the job well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Weboost EQO is a nice product that will amplify the cell signal in an area that is needed the most. The setup instructions was very easy to follow and simple, setup took approximately 10 minutes. I followed instructions testing the signal strength without the Weboost EQO throughout the house and found an area which had -110db reading. The signal strength outside the house was at -100db. After setting up the Weboot EQO in the room the signal strength went from -110db to -92db. Overall, the Weboost EQO did increase the signal in the room I was testing as expected.
I am planning to install an external antenna which I am pretty sure I am going to have a stronger signal.
I would recommend this to a friend
Cons mentioned:
Reception
Rated 3 out of 5 stars
Not a perfect solution
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Weboost installation was very easy, instructions were very clear and the items in the package had numbers on them to show what step to do first. u need to test the signal to find the best window to place the main station, then place the second unit inside while keeping them both facing the same direction. I got about 10% better results from what I used to get before installing. although the main station was placed in a very good spot (I measured the signal) but for 10% better reception, its not worth dropping that kind of money to buy this product.
No, I would not recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for sharing your experience and writing a review. We are happy to see that the instructions were clear and that the installation was simple. However, we would like to help improve the signal boost for you and ensure you are able to stay connected. As long as you have enough signal to boost, you should see a decent increase in signal. Please reach out to us here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I typically am a tough reviewer but feel this product earns 5 stars. Set up was very easy Weboost did a great job giving simple directions. Each item was labeled with a number giving precise directions on what to do next. The only tricky part was setting the phone to measure the signal. I was confused what I was looking for but figured it out. The signal number shows up where the bars were after entering the codes as directed. My situation, I had poor reception in my house and almost no reception in certain parts. My house is newer, has a radiant barrier in the attic (which I believe caused the poor reception), and low E windows. After connecting this device with the antenna in between the screen and window, The meter gave me an improved signal by 40 parts. I went from 0-1 bars to 4 bars. I now can talk on the phone where i previously lost calls or the call would break up. There are some reviews that give this item a poor score. My assumption is they might live in an area with no or poor service. I had decent reception outside usually 2-3 bars. This device can't make a signal out of no signal but can improve a weak one. I previously had a device that converted the signal to wifi. It worked but the exchange when i left or entered was choppy. This is the best product on the market to improve signal quality. So glad i have this product.
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 4 out of 5 stars
Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This device works pretty good. It took me a while to get it set up in a good location, but once set up, it works well. I did not like having to sit in window as instructed, that was a little difficult, due to the way my windows are made. I plan to take it with me on my next trip to a location with limited signals to see how it does there.
Overall, this device works pretty good. I was able to get a stronger signal on my phone.
I would recommend this to a friend
Pros mentioned:
Signal strength
Rated 5 out of 5 stars
Has done the trick
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I work from a home office where my T-Mobile 4G coverage is spotty and for which I experience sporadic voice quality with occasional dropped calls. This unit has done the trick as these issues are now gone.
From first look, there is some substance to this unit. It consists of an exterior antenna to acquire the signal, a booster unit, and an interior antenna to project the amplified signal.
You place the external antenna on an outside window ledge and then simply close the window on the flat cord. There is a 6' length of cable from the antenna to the booster unit and then a 25' length of cable from the booster unit to the internal antenna. This worked sufficiently well to set up everything appropriately within my home office.
I had downloaded an app that measures signal strength (measured in dBm) to observe the signal strength before and after the installation of the cell phone booster unit. The proof in the pudding is the improved voice quality and no more drops -- the signal strength indicator gave further indication of the coverage increase. I can now walk the house (including the basement) and see that I get solid coverage everywhere.
I've had a very good experience with this unit and recommend it, accordingly....
I would recommend this to a friend
Rated 3 out of 5 stars
VERY Easy install ---- BUT --------------
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Weboost "eqo" is the easiest Weboost booster to install. It needs no outside antenna. Just connect the coaxial cable between the two units, power up the booster, place it by a window and move the antenna more than 6 feet away. The green light comes on. You're DONE! It literally takes less than 60 seconds.
My problem was I saw no increase in bars on my smartphone. I tried many different locations in my house but saw no change each time.. I called the help number and a very helpful consultant came right on the phone. I explained my situation and told her I used the Sprint Spark service. She said "That's the problem. We don't support the Sprint Spark network, but it WILL help with the Sprint Voice network.
Since I do not suffer from dropped voice calls in my house, I have no way to gauge any improvement.
My suggestion would be that a potential buyer should be notified of the lack of support for Sprint Spark before purchase. Apparently though, if your main problem is dropped voice calls with Sprint, this unit might be perfect for you.
I would recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for taking the time to share your experience. We are very happy to see that the setup process was quick and easy. We are sorry to see that you aren't getting the increase in signal you were hoping to see. We greatly appreciate the feedback you have given about our support, and take all of our customers feedback seriously. Soon after Sprint launched the Spark network, we placed a disclaimer on our site about the limitation, as FCC regulations don't allow us to cover the network at this time. We hope to help you in the future, and are here to answer any questions you may have. You can reach us here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very excited to get the weBoost - 4G Cell Phone Signal Booster as I have very poor cell service on my phone while in my house. My cell carrier is AT&T and apparently, in our area there are coverage issues. My cell phone normally has one or two bars fairly consistently throughout our home. I was hopeful that the We Boost would help with my cell strength, but sadly it did not.
Set-up: I must say set up was not as easy as it seemed. First of all, they want you to register the system. Unfortunately, they want the product number and serial number which was harder to find and enter than you'd think. They provided a nice photo indicating where to find the information which was great, but when we found the numbers and typed them in, it said it was not found. There was a drop down menu, but the system wasn't even listed there. Very frustrating. It wouldn't let you continue without picking something, so we just picked one.
Connection: This is where my tech-savy husband almost lost it. There are 2 pieces that must be put in or near a window and another one that must be at least 20 feet away, but it connects to the other 2 by a 25 ft cable! Yes, in the age of everything wireless you have to deal with a very long cord. We struggled to find a place to put these items without a 25 ft cord draped everywhere. Mind you, we have a new puppy and so having a wire hanging down or laying on the floor is pretty impossible. Trying to find a place near a window to accomplish this was even harder. So, we set it up in the kitchen to at least test it out to see if it's worth hiding wires and rearranging furniture.
Turning it on: We connected everything as instructed and the green light came on. We thought we were in business. I excitedly got my cell phone and took it off WiFi as instructed. I still only had one or two bars. I got closer to the system and it would go from one to two and then maybe three, but it never stayed for very long. We tried rearranging the system and moving it further away and closer. We also tried moving it to the front of the house instead of facing the backyard and nothing changed. We finally decided to disconnect everything and put it back in the box. It just didn't seem to work for us. It may have something to do with the service in our area though. I know the system works as a magnifier, but if you have very poor service in your area to begin with, it probably does not work as well. It was worth a shot I guess.
Overall, I would say a wireless type system would be much better for a home like ours. A 25 foot cable would be hard to hide for most families. Maybe this system would work for a business though. I do think the idea was good and was hoping it would help. It just didn't work in our case.
No, I would not recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for taking the time to write a review. We are sorry to see that your experience was not better, and we want to help improve that. Our boosters use coaxial cable to help allow signal to travel through areas that normally don't allow signal to pass through. This is especially helpful in concrete and metal buildings, as long as outside signal is usable. We would like to work with you directly to help optimize your situation. You can reach us here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Disclaimer - I received the WeBoost Eqo cell phone extender in exchange for my fair and honest review.
TL;DR - if you live in a poor signal area and your carrier is good with you using a range extender, this is worth investing into. If you don't have problems with calls and data connectivity, then you can probably pass on this. I do recommend it for those that need it, however.
Now for my review and "my not recommended but it worked pretty great" installation:
So you're sitting at home, the WiFi works great, but the moment you receive a call, the person at the other end of the line tells you "He---can---re y-------cu----n an----t." So you go outside to use your phone like you always do. Annoying, right?
That's where the WeBoost Eqo comes into play. This cell phone extender is designed to work magic when it comes to not only your voice signal (GSM, CDMA, and LTE technologies), but your data signal as well.
Setup isn't exactly the easiest thing in the world, but it is what it is - you have a base station, an inside antenna, an outside antenna with a short lead cable attached to it, and coax cabling for both antennas (6 foot for the outside, 25 foot for inside).
You'll go through a registration process with WeBoost and your cellphone provider before you actually set the hardware up. Fill out a form and you're done. Straighten out your cabling and make your runs, then hook everything together (the 25 foot cable translates to about 15 feet between the base station and the inside antenna, while the outside antenna has a lead cord running into it, giving you an extra couple of feet to play with). Make sure you get those SMA screw connections tight, as loose connections lead to signal loss.
For antenna installation, I placed the outside antenna in my attic, with the flat side of the antenna directed toward the nearest cell phone tower as I wanted it out of sight/out of mind. The base station was placed in a closet where my attic access is. The inside antenna was placed in a hallway with a currently unused wall box to hide wiring, and near where the lowest signal quality in my home is.
WeBoost recommends installing the antenna in a windows if you have what's known as low-E glass; if you have EnergyStar™-rated windows, chances are you have low-E glass. Otherwise, you can place the base station on a window sill if you have standard glass windows.
Once you're all wired up, power up the base station and wait for the unit to start up. You'll see a red light if signals are unusable or a green light when it has a solid connection with any cell phone towers in your area. Keep in mind this works with ALL CARRIERS and all current technologies - CDMA, GSM, and LTE - so just because it gets a green light doesn't mean that your carrier will necessarily work.
I tested my unit with Verizon. I'm in a 1-2 bar area on my Moto Z Play and 2-3 bar area on my iPhone 6s. Voice quality over LTE is generally very good, voice quality over CDMA is generally very good. Over the better part of a week, I noticed no voice issues at all. LTE download speeds average 28 mbps on the iPhone and 20 mbps on the Z Play with around 50ms of latency, and CDMA download speeds average about 720 kbps on both phones with around 140ms of latency. After setting up the WeBoost, both phones had 4 bars. Download speeds on the iPhone remained the same, download speeds on the Z Play increased on LTE to 25 mbps, and latencies increased by around 2 ms on average. All speed tests were run using the nPerf speed test with a connection to the same server (10gb/s bandwidth). For comparison, a wired speed test using Comcast 250/25 internet ran 294 down and 31 up with a latency of 33 ms.
The best part of setting up this booster is that it's pretty much automatic. There aren't any setup screens. You can text a picture of a code on the basestation itself to register the unit.
The only downside is physical installation. I'd like to see it come with longer coax cables for internal antenna placement (50 and 75 foot cables along with the 25 foot cable, and I'd say an SMA to SMA connector to make that 75 foot run, but since those connectors are generally lossy, it's gotta be solid cables). I'd like to see an option for white or beige cables as well, to help hide them in the room those cables are placed in. I'd also like to see it come with a small wrench in the package for tightening those connectors, and a power supply that both takes advantage of the threads on the outside of the connector on the base station and that also has a longer cord - or maybe just integrate power into the base station so where's one less wall wart or line lump. The cabling is a bigger issue to me than to most people though.
Still, this works pretty well. Since Best Buy doesn't allow half-star ratings, I give it 5 stars.
I would recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you, for writing a very detailed, and helpful review. We are so happy to see that your experience was great and are here to help - should you need us in the future. We take customer satisfaction and recommendation very seriously, and strive to provide top notch products and support. For help, you can reach us here:
http://support.weboost.com/hc/en-us/requests/new
Rated 4 out of 5 stars
Increased signal strength by 23 dB
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This product was easy to install. The outside antenna (6" x 3") is recommended for windows having a Low-E coating, though it was easy to stick between the window and screen, and comes with a six-foot ribbon cable to connect to the booster. The inside antenna (9" x 9") comes with a 25-foot round cable (about 1/4") to connect to the booster. All cable connectors are screw on like a mini coaxial connector. The booster is nearly 12" x 12". All pieces are black.
I tested without and with the booster functioning. My cell signal strength increased from -108dB to -85dB.
Overall, I would recommend this product if you are in great need. It is very big and awkward and the booster itself does not fit well on a window sill if you have blinds, although curtains would cover quite nicely. Still, if you are in an area where the cell coverage is less than adequate, this seems to do the job quite well.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great signal booster !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for a better reception at my house for years, now with the Weboost booster I have a better reception at my house since I live faraway from any carrier tower. This webooster was easy to install , just a few minutes and now I have reception all around the house. The carriers offers something similar to this but it cost monthly fees, with this Webooster you buy , install and that's it , you have reception boost without any monthly fee. Make sure you install the divese close to a clear window.
I would recommend this to a friend
Rated 4 out of 5 stars
Improved My Cell Signal. Pricey.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
After installing the 2 antennas on the outside and inside of my living room window, I turned on the booster. Our cell phone signals usually get 3 bars from Cricket at home and this booster improved it to about 5 bars if you are close to the antenna and fluctuating between 4-5 bars further away on the first floor. On the second floor we would see fluctuations of 3-4 bars. You have to adjust the antennas initially for a little bit to get optimal signal boost.
Overall it improved our cell signal reception in the house but this will vary with other people depending on where you live and your home's size and layout.
PROS: Cell signal reception improved.
CONS: Pricey.
Antennas are sensitive to adjustment.
No, I would not recommend this to a friend
Cons mentioned:
Reception
Rated 2 out of 5 stars
It works but mot enough to scream about
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Let me first say the setup process is kind of tedious. Once up and going I thought I would love but I did not see a noticeable improvement on cell reception. Sprint is my carrier but i don't know if that matters. I will probably take to my office to see if it changes there but for now I can't say that I even like it anymore than do now. There I have options of it react to other carriers.
No, I would not recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for writing a review. We are sorry to see that your experience was not better. The boost will work on Sprints voice network, but will not work on the Spark network due to FCC regulation. We would like to work with you directly to help improve your experience with the Eqo 4G. You can reach us here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to move this to a different room to get a better signal. Then I had to connect the 25ft cord to the antenna in my computer room which has the worst signal in the house. Only saw a slight improvement and watched the video. Not worth having a cable hooked from one part of the house to the computer room to try to raise the signal by a bar at best.
No, I would not recommend this to a friend
Brand response from weBoost Customer Support
Posted .
Thank you for writing a review. We are sorry to see that you aren't getting the increase in signal you were hoping for. There are some tips and tricks we can try, to help optimize your situation, We would like to work with you directly to help improve your situation. You can reach us here:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Given I already had decent cell coverage in some parts of my residence but had interferance/low signal in other parts this worked perfectly to "boost" the signal as needed. Setup is easy with some manipulation needed as far as position. Ultimately, it worked for me as advertised.