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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 464 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire Antivirus Protection and Internet Security for its all-in-one security software, ease of use, and good performance. Many customers also appreciate its antivirus capabilities and reasonable price. However, some customers have reported compatibility issues and expressed dissatisfaction with the customer service they received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 464 reviews
  • Rated 5 out of 5 stars

    Good anti-virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better anti-virus softwares out there. Does not use a ton of system resources like others. Easy to install but kind of tricky to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very Easy to install. Keeps my kid’s computers safe.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very consistent product. Utilizing it for a few years and has provided protection.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Best antivirus.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had webroot for at least 5 or 6 years and is the best I've used. Installs easily and after that it does everything automatically, Total peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel completely protected online with webroot and never had any problem. thank you

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot for years please webroot keep up the excellent work

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Real world malware recovery features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent antivirus for Mac & Windows OS . packed with ultimate security and real time malware recovery features .. ** Beware ** - This product can be activated only on Mac & Win OS . this is not supported for mobile devices + chromebook. The product description is incorrect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Webroot - Antivirus Protection and Internet Security. The 1 year subscription can be used for up to 6 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection with easy usage. Makes keeping our PC's safe from attacks much easier

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to be working ok, different from what I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for years and it's been really reliable. I love the web threat checker where right next to the link in the search engine, it will have a symbol next to it determining if it's safe. It's also subtle and cheap. The one thing I wish they improved is the UI. it's very pixellated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Self-sufficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, it realy runs itself. And gives a detailed analysis.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Norton... the upped the price to which it was unaffordable. This product was far cheaper and it doesn't bog down my computer. I'd recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a thorough job of stopping virus infections, through routine scans of my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Easy to Use & Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is easy to install and easy to use. I have been using Webroot for a few years and it has kept my computers safe.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Renewal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received good support to renew my subscription. Protection plans were simple to load to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend anybody to use this brand exclusively!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy and I love Webroot antivirus! I have been using this product for many years! I recommend that anybody use whatever variation of this antivirus that works for you or your business. There are several to choose from with different types of coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Webroot Antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing the software was very easy and it seems to be operating pretty well. I haven’t us this antivirus in a long time so if it continues to work well I might continue using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect my 3 computers and ipad from all viruses on high level. Easy and detailed oriented.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent virus protection plan. Easy to install and purchase.

    I would recommend this to a friend
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