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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 465 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire Antivirus Protection and Internet Security for its all-in-one security software, ease of use, and good performance. Many customers also appreciate its antivirus capabilities and reasonable price. However, some customers have reported compatibility issues and expressed dissatisfaction with the customer service they received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 465 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Super safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis fenomenal it keeps my computer safe all the time

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Not a tech guru but...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable using Webroot. Each time my antivirus is about to expire, Webroot always sends me an alert to renew now. Since the Best Buy price is usually cheapest, I do a digital download and apply it to the Webroot website. Webroot checks to make sure I am safe from malware daily.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Security

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good antivirus and great protection for my devices. Totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    total tech is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that this is installed when you use total tech.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this product before and am very happy with the level of protection given for all of my devices as well as with the price for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Quality; Cost effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time purchase and I love it. Good product at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus, Ease of use

    Rated 5 out of 5 stars

    best buy rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best security antivirus, great price easy to use, 6 devices, 1 year the best. for android windows and ios

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy To Use For All Devices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for years. I never let it run out. I have to set up on auto pay. Keeps my systems safe.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Six Years Of Computer Safety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used web root for 6 years and it has always protected me completely. Several attempts have been made to corrupt my computer and web root saved the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy anti virus to install. No problems and good updates

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Strong protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for my personal computers for over a decade and love it. I don't do anything on my laptop that would lead to security breaches, but it seems to work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff very knowledgeable and pointed me in the right direction. Easy to use instructions and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Antivirus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing tons of research and talking to our office's IT department, I am convinced that Webroot is the best product on the market for virus protection. The ease of purchasing a code and getting the protection you need is unbeatable. Best Buy gave me a price I could not refuse. ALWAYS SHOP Best Buy first for deals before paying for auto renewals on this type of product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very tech savvy but this seemed pretty simple to install and has worked well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Great device covers up to 6 devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go withweroot its easy to install, secures your device as well as covers up to 6 devices. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Cheaper good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If i had bought it from the webroot website it would have been twice as much.it has always given really good protecton for my computer.i will definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Anti virus

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this anti virus protection better than the others. It fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Webroot versus Total AV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do I really know this is doing the job. I can rate it on "ease of use". I tried Total AV and it did eliminate ads but it was tough to figure out for a novice. Webroot is easy to run, understand and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for years and works extremely well. This product does not slow down the computer, it's always checking websites for all types possible interferences. It's very easy to use- can work automatically or you can scan manually which I suggest doing at least once a month or every couple of months depending on computer useage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and inexpensive. Antiviral software for up to 6 devices.

    I would recommend this to a friend
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