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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the antivirus protection and internet security software due to its user-friendly interface, comprehensive protection, and ability to support multiple devices without compromising performance. While some users experienced installation difficulties and issues with invalid keycodes, the majority of customers appreciate the product's overall reliability and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 348 reviews
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cannot ask for a better product and in this day in age you must keep computers and cell phone protected

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Save

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product easy to install up to six people can use it.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this antivirus for 5 years and have had no problem with any of my computers since I installed it on all 5 of my computers and phone. It runs in the background and you do not know it is there. Since I have been using it I feel very secure going online.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks so much for the awesome feedback! Webroot

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Webroot every two years. I found it to secure my computer well. Alerts me when there are problems with suspicious downloads or problems with potential viruses.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Better Instructions Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They might have made it easier to install, with more specific instructions. But once I got help from the Geek squad, everything was ok. So the product gets 3 stars, & the Geeks 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Security

    Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on all devices. No reported problems with security.

    I would recommend this to a friend
  • Pros mentioned:
    Virus protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend this product my computer has been protected and I haven’t had any problems so far and I highly recommend this product to everyone you can’t go wrong with this you will not regret purchasing this item trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Security

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my computer. Good price and reliable coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Mrs. Alex

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I use Secure Anywhere program many years and recommended to many people.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has kept our computers safe for many years. When coupled with the great service we receive from Geek Squad, we can't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great value for your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great antivirus, which it had also malware features to make it a stronger product. Price and security at a great value..

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Doing its job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've experience no problems and Webroot seems to be doing its job...for which I am thankful. It's nice to be relatively worry-free.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot for years to protect all of my family's devices. It is nice to have a trusted product that I know will do what is expected of it. I recommend Webroot to all my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good pick

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, working great. I thought it was gonna be a little different on my iPhone, but it works like a web browser instead but as long as it works its good. My two computers are working great and it conducts daily sweeps. Happy it last for 2 years and for 6 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Used before. I like the 6 computer use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact I can use it on more than one of my devices. When it’s time for renewal the constant reminder was key

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Webroot works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, it was easy to download and install. One minus star because Webroot is constantly sending me emails telling me I need to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    After a couple years, Webroot remains the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot Anti-Virus for a little over two years now, and it works flawlessly. Scans are quick and efficient, and the program is highly effective at blocking incoming viruses. But the best part, is how much faster and less memory hungry it is then competitors such as McAfee. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and simple to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy to install and easy to schedule. I have been using it for 5 years now and I have not had any issues with the software. It does work and does find issues for quarantine or schedule for deletion. The community forum for webroot is very nice as well. Nice people willing to throw out ideas and workarounds.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this product it has not slowed down my PC and not ads. You don't know that it is even there but initial setup I had to contact Geek Squad because would not download from Best Buy site. They had me go to Webroot site to download.

    I would recommend this to a friend
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