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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the antivirus protection and internet security software due to its user-friendly interface, comprehensive protection, and ability to support multiple devices without compromising performance. While some users experienced installation difficulties and issues with invalid keycodes, the majority of customers appreciate the product's overall reliability and price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 348 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am happy with this product it has not slowed down my PC and not ads. You don't know that it is even there but initial setup I had to contact Geek Squad because would not download from Best Buy site. They had me go to Webroot site to download.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Top 10 in Antivirus Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using Webroot for a while and I’m completely satisfied with how it keeps my online usage safe. It scans regularly and that works for me because I forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot antivirus for over ten years. It was time to put it on my new computers. Bestbuy was very helpful in making it happen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rated Webroot 4 stars only because I don't know enough about other security products to compare. does the job efficiently and at a good competitive price based on the fact that no threats have been detected So far so good and at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Webroot Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Webroot subscription for all of my devices to handle security related issues and anti-virus. The product is very reasonably priced and I don't have to worry about viruses or malware. It also does not negatively impact my email like previous anti-virus software packages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Virus Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect all my devices !! Two computers and IPad's.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot Delivers Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is the go-to antivirus of 2022. Compared to other antivirus software, Webroot delivers uninterrupted use of your computer while protecting your machine. It's inexpensive. It works. Clients like it; I like it. I'm sure you will too. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Trust implied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using and trusting Webroot for many years. It has never failed me. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better than the competitors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for at least 8 years now. It's been much better than the other antivirus software I've used in the past. The footprint is much smaller, it doesn't slow down the computer, and it's been reliable. I would definitely recommend using Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe, secure program that lets me surf internet with confidence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUYS BUYS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY SATISFIED WITH MY RECENT PURCHASES WITH BEST BUY. NOW I CAN USE MY COMPUTER WITH EASE AND NOT HAVE TO WORRY ABOUT THE SECURITY OF MY COMPUTER. BEST BUY IS A WELL ORGANIZED STORE WITH AISLES WIDE APART. A FEW YEARS BACK I HEARD BEST BUY WAS IN TROUBLE CONCERNING BUSINESS. I HOPE THAT THINGS ARE OKAY NOW. I DON'T KNOW WHAT I WOULD DO WITHOUT MY BEST BUY. I BOUGHT MOST OF MY ELECTRONICS FROM BEST BUY. THE STORE IS ALWAYS CLEAN INCLUDING THE BATHROOMS. KEEP UP THE GOOD WORK BEST BUY!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to purchase and install to help cover our electronic devices in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Hugh B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used webroot for several years and have been very satisfied with its performance. I have been a Best Buy customer for several years and will continue to be as long as their outstanding performance continues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABCDEFGHIJKLMNOPQRSTUVWXYZ123456789101112131415161718

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any difficulty with this product, across multiple years of service. Does the job, things appear to be very secure and running well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is easy to download and install. It doesn’t seem to take up too many resources on the PC when scanning. Been using this product for a few years now and happy with the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT REVIEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, offering amazing security features and updates

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Been using it for 7 years or longer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using webroot for a long time never had any issues with it. Is a great price and relatively easy to use especially if youre new to antivirus software. Just a nice bit of extra security

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Antivirus

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot for years now, no issues and it's good for all the family computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that I could do this online!! Great that I didn’t have to drive to the store!!

    I would recommend this to a friend
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