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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 141 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are impressed with the antivirus protection, its impact on performance, and ease of use. Many also feel it is a great product for the price. However, some customers have reported issues with the installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 141 reviews
  • Rated 5 out of 5 stars

    Great Antivirus Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, stopped 2 threats so far and after scanning it will tell you how many files you have, threats and many more! If you like to play Fivem then you need to download that before u get this product because this product will prevent Fivem (gta5 RP) from running

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Ok I guess

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not sure how to rate this just know it helped my computer and kept it from being so slow not say it sped it up but I do know the taking for ever to load programs was a little faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this since i first got my laptop. It is my go to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Safer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is a bargain. Reccomended by the geek squad installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus software!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for several years and find it the best at protecting my computer from viruses compared to McAfee, Norton, etc. The main reason I like it so much is that it is "light" and doesn't seem to be a memory hog on my machine. I can run scans in the background and it doesn't grind my processor to a halt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time buying it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to install. It gives you instructions every single step of the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best antivirus protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried other protection, and came back to Webroot. Overall it's great. I have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wevroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended and installed by Geek Squad I trust them

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs while I have my pc on and I have no problem with this antivirus product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very pleased with this product. I've had it over a year and it has worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i installed it on my suface 2 go and it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    web root

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant go wrong with web root security easy install been using it for years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used web root for years works great I haven’t had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price . Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Jasmine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service. I would like to recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend it and good price……….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    anti-virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program for security for protecting my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install...works well and runs well. Nice customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gamer not, would probably recommend to someone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not what I thought I was ordering, I thought this was just for my webroot protection plan that normally costs me 20.00 a yr. I do not need this please cancel.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Hard to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent been able to install it since i bought it, very complicated i usually buy McAfee and it is a click of button reliable and safe. Cant say if it is good or not haven't used it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, sorry to hear you're experiencing issues with installing Webroot.
      Please call 800-BESTBUY for assistance or visit https://answers.webroot.com to troubleshoot your potential issues and get the steps to uninstall/reinstall Webroot. Webroot

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