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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 136 reviews

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Rating by feature

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

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88%would recommend to a friend

Customers are saying

Customers are satisfied with the product's effectiveness, easy installation, reasonable price, and ability to secure multiple devices without issues. Some customers have mentioned that the software slows down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 136 reviews
  • Rated 5 out of 5 stars

    Great antivirus software!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for several years and find it the best at protecting my computer from viruses compared to McAfee, Norton, etc. The main reason I like it so much is that it is "light" and doesn't seem to be a memory hog on my machine. I can run scans in the background and it doesn't grind my processor to a halt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time buying it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so easy to install. It gives you instructions every single step of the process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wevroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended and installed by Geek Squad I trust them

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    The best antivirus protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried other protection, and came back to Webroot. Overall it's great. I have peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs while I have my pc on and I have no problem with this antivirus product

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, i installed it on my suface 2 go and it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very pleased with this product. I've had it over a year and it has worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    web root

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you cant go wrong with web root security easy install been using it for years

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used web root for years works great I haven’t had any problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Hard to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent been able to install it since i bought it, very complicated i usually buy McAfee and it is a click of button reliable and safe. Cant say if it is good or not haven't used it

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, sorry to hear you're experiencing issues with installing Webroot.
      Please call 800-BESTBUY for assistance or visit https://answers.webroot.com to troubleshoot your potential issues and get the steps to uninstall/reinstall Webroot. Webroot

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price . Very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Jasmine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and service. I would like to recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I recommend it and good price……….

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    anti-virus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent program for security for protecting my computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install...works well and runs well. Nice customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my internet security

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how it shows the little green bubble next to the safe websites and the red bubble next to the flagged websites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very grateful for extra protection against the scammers of the world. Thank you, Geek Squad, for providing excellent customer service in installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    George Sanders, author of Voting in Sanity

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a nice chat with “Tiana” who was very patient with me, and she helped guide me toward the best product for my needs. I happily give her a SCORE RATING of five stars, and Best Buy gets five stars as well for hiring such thoughtful, patient, and knowledgeable support persons!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues whatsoever with this product, it's an all around great antivirus software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective product that actually works! Highly recommended.

    I would recommend this to a friend
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