Customer Ratings & Reviews
- Model:
- WEB803800F169
- SKU:
- 6352745
Rating by feature
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the product's effectiveness, easy installation, reasonable price, and ability to secure multiple devices without issues. Some customers have mentioned that the software slows down their computers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Webroot review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just fixed an issue for me right after downloaded it .
I would recommend this to a friend Good product?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Webroot Antivirus for PC Gamers I didn't realize it was for gamers. It uses more memory, etc. Not the best value, but I was in a bind.
I would recommend this to a friendAnti virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got a anti virus for my computer and I am getting spam in my in box.
No, I would not recommend this to a friendnot happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not told when I purchased TOTAL TECH for $199,00 I would still have to purchase web root separately. Very deciving not pleased agent did not give correct info. You need to be honest with customers.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you were not happy with the Bundled software. If you have any support inquiries, please reach out to support for assistance: https://www.webroot.com/us/en/support/contact
- Pros mentioned:Performance
Pain in the Rear
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well until it doesn’t. Can be very hard to uninstall.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could never download it and I waited forever for Webroot tech support. Then you refused to refund me my payment for it. I bought McAffee instead.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .1) Download webroot on the computer using our official download page: https://www.webroot.com/us/en/home/products/wsa-installer-download
2) Open the software, click the "cog/settings" icon
3) Go to "My account"
4) Add the subscription code that you received upon purchase to the my account section
5) Your account should now be fully active on the new laptop!
NO ASSISTANCE AND VERY DISAPPOINTED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY VERY VERY POOR!!!!! TRYING TO GET ASSISTANCE FROM YOUR COMPANY IS TERRIBLE!!!! I PUCHASED MY ANTIVIRUS PROTRCTION 1/22/2021 AND HAVE YET TO INSTALL IT BECAUSE IT WILL NOT OPEN TRIED SEVERAL TIMES TO CONNECT, THE STUPID PART IS IT WILL LOAD THE EXPIRED PLAN...SMH!!! I WANT A FULL REFUND. THANK YOU
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Not pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the digital download but I can’t get it to download successfully on my laptop. It takes me back to the best buy site. I’m not the best tech person but I also haven’t had this much difficulty before.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to bestbuy support for assistance: 1 (888) 237-8289
Bad program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could load it! Claimed my brand new 1700 pc was too old even the geek squad couldnt donit.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Thank you for choosing our product! We understand that getting started can sometimes be confusing, but don't worry, we're here to help. To assist you effectively, please provide us with more information about the product you purchased and the specific areas you need assistance with by going to https://www.webroot.com/us/en/support/contact we'll be happy to provide the necessary guidance
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to set this up and could not.. called and no one could help me ... could not give me the code.. Had Surgery after that so could not work on it ..
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Did you call the correct support line? 1 (888) 237-8289
Webroot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep receiving message on my computer screen to "RENEW" WEBROOT of which I did on 6/12/21 for $31.86.
I would recommend this to a friendBrand response from WebrootTeam
Posted .Hi,
If you have any issues please reach out to our free support through a ticket or over the phone. https://www.webroot.com/us/en/support/contact
Thanks
boggs down laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor internet security dont buy any internet from geek squd
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Sorry to hear you’ve had a poor experience - please reach out to BestBuy support for assistance: 1 (888) 237-8289
Computer running slower since the new webroot was.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowed don mynlaptop. A "geek squad" person supposedly uninstalled my old webroot and installed the new one through remote access. My computer has been running slowly since.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact
Not liked it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but not that much worthable not really liked it
No, I would not recommend this to a friendRob
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and accurate!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendDO NOT BUY!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.do pot purchase this software. i purchased this software somewhere around 2016. the one year subscription was up and i did not renew it. this company will shut your computer down and send a virus on purpose so that your computer cant work. I ended up buying another computer. which again helps these tech giants keep the working class in debt and they get more rich. I only go on the major sites facebook, youtube, netflix, instagram, etc.. I tell yah if a war was to break out these antivirus companies will wipe out everybody's computers. i tried to uninstall several times and it wont let me. i got to put in a image code and have access to the internet. DO NOT BUY.... HAVING A COMPUTER IS GETTING EXPENSIVE BECAUSE ALL THESE SOFTWARES HAVE TO BE MAINTAINED WITH MONTHLY SUBSCRIPTIONS INCLUDING MICROSOFT PROGRAMS. IF YOU DONT PAY FOR THE SUNSCRIPTION THEY KEEP SENDING YOU UPDATES AND SLOW YOUR COMPUTER DOWN. Tired of supporting rich corporation passive income while I don't have any passive income to pay them.
No, I would not recommend this to a friendBrand response from WebrootTeam
Posted .There's a lot to unpack here, but if you are having trouble with the software, Please reach out to BestBuy support for assistance: 1 (888) 237-8289