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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 141 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love how easy it is to install Webroot antivirus software. They also appreciate the protection it offers and feel safer knowing their devices are secure. Many customers have been using Webroot for years and are happy with its performance. While most customers are pleased with the price, a few have mentioned issues with downloading the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 141 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My go-to security product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Webroot installed on 50+ computers between myself and clients. It is very reliable, stable, and the least intrusive security product I have found. I regularly have some number of computers up for renewal. I often find that purchase from Best Buy or elsewhere is more economical than renewing directly with Webroot (sorry).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has done decent job providing protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to use virus protection, for your electrical devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a Lenovo Laptop from Best Buy and it had come with this internet security. I have had my laptop for about 2 years , and it's been working great. It does not slow down your computer , It's great. went ahead and renewed my subscription when it expired. Can't beat it.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for the review! Glad to hear you've been satisfied with the purchase. Webroot

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast no hassle setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not bog down computer fast scan secure protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot try it with the least @ of devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for 4 years before becoming a geek total member. I have then purchased Webroot through Best Buy for 10 devices

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Excellent protection for all your devices!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had webroot for the last 7 years. It makes me feel much safer knowing that all my devices are safe and secure. The value of webroot is priceless.it is easy to install, and I am covered for up to 3 devices. If you don't have antivirus coverage for any of your devices, then I recommend webroot through best buy for a good value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t choose other antivirus we root is the best for me I have use this for a long time .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product @ a good price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software-easy to install-& very well priced!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small footprint, large protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint with large protection and easy setup. System resources get left for what you need them for, not running in the background eating away at CPU and RAM. Dashboard is easy to understand even for those not "tech savvy".

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot on six personal computers for many years and have always felt like I am protected..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Continued use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I continue to trust this company with my online security. Each year I renew this product, and I continue to see that my computer is protected from viruses and scams.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I began using Webfoot, I have never had a problem with my laptop being compromised as it had been in the past with another internet security/virus software.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Noe Torres

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service and Fantasric product. I'm very happy using the Phone to communicate with the staff .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT Device Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had WEBROOT for years, but with the number of devices we ow have, we feel a greater need to protect them all, so we upgraded our package to make sure every item is going to be protected. We highly recommend WEBROOT to BEST BUY customers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid antivirus software!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best antivirus software! I’ve been using it for both Mac and Windows for over 4 years w/o incident.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, purchase experience, and price. Quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection without the automatic renewal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using Webroot for the last 2 years. I usually buy the version that allows for multiple devices to be protected. That allows coverage for my laptop, PC, phone, and covers my wife's devices. I love that its a product that doesn't automatically renew the subscription. Great, dependable product! Webroot RULES!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and good product, easy to install and would but again,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Webroot Complete + Antivirus for several years with absolutely no problems! I just download & let it do it's work! I set up scan time & if there is a problem, I will be notified. That has never happened!

    I would recommend this to a friend
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