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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire how easy it is to install and use Webroot. They appreciate its reliable protection and performance without slowing down their devices. Many customers also value the peace of mind it provides, knowing their devices are protected from various threats. While most customers are pleased with the product, a few have expressed concerns about compatibility issues with Mac computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 250 reviews
  • Cons mentioned:
    Mac compatibility

    Rated 4 out of 5 stars

    WebRoot ISC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems all is good except that on the back of the box states "Backs up files, photos, and more with secure cloud storage." The problem with that is after I installed it gave me a message that WebRoot no longer backs up on MAC. Even though on the front of box states it is compatible with MAC. Should be pulled off shelf.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is the best internet security I have ever bought.

    I would recommend this to a friend
  • Cons mentioned:
    Activation period, Customer service

    Rated 4 out of 5 stars

    Check your activation period

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had problems using Webroot for years. Product is fine but Best Buy seems to have a problem with codes being already activated. (ALLOWING RETURNS TO PEOPLE WHO OPEN AND REGISTER CODES?) DOUBLE CHECK YOUR ACTIVATION PERIOD. May have to go through a big tech support time loss to resolve like I had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an antivirus and all around PC protection program that would not bog my PC down like Norton has been doing. Best Buy employee recommended Webroot and it was a great recommendation! It runs seamlessly in the background, does not bog down any aspect of the PC’s performance, and runs its scheduled scans and checks like clockwork. Does everything I need it too and does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install . 10 decices added .would purchase again. Great price for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this protection for many years and I am very happy with it. It does not slow down or interfere with the performance of my computer, and it is easy to use. It was recommended to me and I would highly recommend it to any one else.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Overwatch webroot total protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying this brand for over 5 years now and have had 0 issues with my computer or viruses. I open a lot of emails and some SUS ones but they have alway been disrupted by this software and I love, won’t buy any other. I also use this same software on my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Internet Security + Antivirus protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago, I used to use the free antivirus software. Although it seemed to do a good job, I felt I needed something better. Since then I have been using Webroot and not just their antivirus, but their all inclusive Secure Anywhere combining internet security and antivirus. I even have my dad and sister using Webroot Secure Anywhere. Webroot works seamlessly in the background, not slowing down my system. I would definitely recommend Webroot Secure Anywhere to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Price

    Rated 5 out of 5 stars

    Easy to install & great protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a two year subscription. Had a prior subscription and was very happy with it. Easy to install, good price, and feel confident about the protection

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Using webroot will give an ease of mind of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome software to handle multiple machines

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great software to use when handling multiple systems. Being the IT guy for the family we all know that we can't trust them to always catch the bad link. This software allows for some peace of mind. The small foot print and quick scans keep the system free of nearly all problems and the dashboard allows me the ability to push upgrades to the systems when they fall out of date. The not having to worry about buying a new software for 2 years is a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Webroot the best internet security.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for many years without any issues. Easy to install and use. I have it installed on my laptop and phone. Always buy it around Black Friday for the sale at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Reliable

    Rated 5 out of 5 stars

    Virus protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product for 6 years. Easy to install and easy to run. Never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wow best antivirus for computers. Will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. The item is wonderful and very useful. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfing the net safely

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection from viruses the complete anti-virus is probably the best

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot works I think better than what I have used before. I can actually see it on my lower Menu bar. It’s comforting to know it’s active and the best part is my geek agent installed it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Good firewall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to install, and is easy to set up. Computer scans take place regularly. Seems to be a very good firewall so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Secure Anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good for me at a great price. Easy to reinstall from Best Buy. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install, Reliable

    Rated 4 out of 5 stars

    Go to Brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Reliable. Repeat customer.

    I would recommend this to a friend
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