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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 250 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire how easy it is to install and use Webroot. They appreciate its reliable protection and performance without slowing down their devices. Many customers also value the peace of mind it provides, knowing their devices are protected from various threats. While most customers are pleased with the product, a few have expressed concerns about compatibility issues with Mac computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 250 reviews
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Feel it will do a great job protecting my computer though I just installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and it does the job and it is priced just right

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 4 out of 5 stars

    Web security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and rasy to install, would reco.me d it to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Anywhere is Everywhere

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has done it again! 24/7 protection, download software to 10 devices, and two year subscription. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Reliable

    Rated 5 out of 5 stars

    Keeps me safe!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have used this product for three years and haven't had any issues. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy Antivirus Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great product and it doesn't slow down my computer. Very happy with this antivirus!

    I would recommend this to a friend
  • Cons mentioned:
    Mobile app issues

    Rated 3 out of 5 stars

    Webroot is ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Webroot in the past so when my membership was up I decided to renew. It's cheaper to buy through Best buy than through the company. Webroot changed the apps for mobile devices and even though we purchased 2 years, the mobile devices only reflect a 1 year membership. Webroot should have left it the way it was. Not as user friendly and no way to see the scan results on a mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    No issues

    Rated 5 out of 5 stars

    Great Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Webroot. Would suggest this program to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still using it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for years and so far it seems my systems have been protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEbroot Internet Security Complete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot Secure Anywhere for over five years. To me it is the best antivirus software. It costs $99 but you can use it for two years and in 10 computers. The feature I like best is cleaning cleaning up dead files.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Webroot secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product been using for over 8 years easy to install works as advertised

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad- 5 stars, Webroot 1 star.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned Webroot Secure Anywhere Internet Security Complete with Antivirus for one year. I installed it with no issues. As the one year subscription was expiring (nuisance emails started two months in advance), Webroot became irritating. The Webroot deal was no deal. Webroot then proceeded to have a renewal notice pop up every time I turned on the computer. I purchased the 2 year, 10 device version from Best Buy, where I had purchased the previous 1 year subscription. You supposedly can turn off renewal notices, if the product is active, but you cannot indicate on the Webroot purchase page, if you own and have purchased a product from another source. If it wasn't for the Geek Squad support, I would have returned the product. My agent (Shahh) had to remote into my laptop in order to install my new purchase. Webroot had not recognized the key code for my new purchase or my email, the same email that was continually sent nuisance emails by the company. Another agent, Lakisha was helpful with my iPhone, however, if you want to protect just a phone, you can get Webroot for iOS for free from the Apple store (and presumably from Google Play). When I had tried to install my subscription on my phone, entering the requested information, - including the key code, - Webroot indicated the version was incorrect, however the response indicated that what was needed, - was the version I purchased. Webroot appears to have difficulties with identifying key codes. Pictorials on the Webroot website are not what is pictured on the App store to download and install. Webroot does not answer the phone on weekends and during the week, hold times can be ridiculous. The online support is a failure. I emailed online support twice and received one acknowledgement, but no Webroot service support. After the two years is up I will probably look for another software vendor. Thank you to the Geek Squad personnel who were extremely helpful and considerate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Antivirus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Antivirus Protection with great price very helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Got a Virus With THis Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for 3 or years this same product and have had no trouble at all. Easy download and their customer service and website are most helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of installing it on all of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to install.now to keep going

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Anti virus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and so far so good no issues

    I would recommend this to a friend
  • Pros mentioned:
    Easy to install

    Rated 5 out of 5 stars

    Very good security computer program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy program to load onto computer and i phone. Have recommended to family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webeoot offers very good protection while online for multiple devices. I like that it runs frequent scans automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great anti-virus program,.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great software program for anti-virus protection for the price.

    I would recommend this to a friend
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