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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 691 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend Webroot Internet Security for its reliable protection against viruses, user-friendly interface, and overall performance. Many users appreciate the peace of mind it provides, knowing their devices are safe from online threats. While some find the auto-renewal feature inconvenient and the price a bit high, the majority of customers are satisfied with the product's performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 691 reviews
  • Rated 5 out of 5 stars

    Computer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was an easy setup and it works great. I’m really happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Norton for years. The people at the Geek Squad recommended Webroot over Norton. Time will tell if this was a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself at all times better safe than sor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry protect all your electronic devices pay for the insurance you'll be more happier later on in life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didn’t even know i had it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was ok i think? i don’t even remember buying it lowkey i just got the charge when it renewed and i was like oh…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security program has been great for our laptop so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New pc protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by technician with purchase of a new pc

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not used this protection before but so far it’s been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Issues So Far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far, I've had my HP Envy for about 3 months now....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scam auto renewal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a scam auto renewal. When you try to cancel you'll get this picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best webroot security service in Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Webroot Internet Security Services offer an excellent solution for keeping your devices protected online. The antivirus and internet security features provided by Webroot are top-notch, ensuring a safe browsing experience across multiple platforms including Android, iOS, Chrome, Mac OS, and Windows. The subscription model with auto-renewal makes it convenient to maintain ongoing protection for up to 3 devices without any hassle. In addition, Webroot's reputation for advanced security technology and quick threat detection makes it a reliable choice for safeguarding your digital life. Overall, Best Buy's Webroot Internet Security Services provide peace of mind and robust protection against online threats, making it a worthwhile investment for anyone looking to secure their devices effectively.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good as long as you keep control of it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good until it doesn’t! It picks up threats quick, but not very well at dealing with them! Firewall was ok. But it was used against me to keep me from changing settings or fixing certain problems

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Peace of mind

    Rated 5 out of 5 stars

    I simply recommend it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, simply the word excellent, I love the program I loved how easy it was to install How it protects my computer, how it gives me all the peace of mind I need best bay advised me and I am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop the Bag Guy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel purchasing the internet security is very important for the security of my personal information and will always have this on all of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, so far I have not been hacked to my knowledge so i guess this product is working. I also like that I am not getting requests to add on extra features. It's all included from what I can tell.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind, Protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize how much added protection I would get with this subscription. Representative did a great job explaining it, gives me peace of mind. Installs up to three devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the webroot is phenomenal. It’s allowed me to work with a sense of ease knowing my computer is secure. It allows me to see how it being secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was tired of bulky antivirus software slowing down my machine. Then I tried Webroot, and it was a revelation. It feels incredibly fast—I barely notice it's running. It uses this cloud-based genius that means scans are lightning quick, not hours long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable and Worth It

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now, and overall, I’m happy with it. It works as expected, is easy to use, and has been reliable so far. The quality feels solid, and I’ve had a positive experience compared to similar products I’ve tried before. There’s still some room for improvement, but it definitely meets my needs and I would recommend it to others looking for a dependable option.

    I would recommend this to a friend
  • Pros mentioned:
    No issues, Protection

    Rated 5 out of 5 stars

    Very Good Anti-Virus Program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot Internet Security + Antivirus program protects my PC from viruses and internet threats. No probroms noted with this program noted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of Webroot for 9 years?? I did not know this existed before. before I was Norton. I am happier with Webroot.

    I would recommend this to a friend
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