Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 7550 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 7,549 reviews
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bUy for the money……………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Protection

    Rated 5 out of 5 stars

    Perfect solution for security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this product multiple times to protect my computers from viruses. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good virus protection product.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection product for several devices. Also at a good price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THERE WHEN YOU NEED THEM!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed them the first time I turned my laptop on. Not having instructions, I called and got the help I needed. They were very knowledgeable and I am very satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using this antivirus and it worked so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let it be free

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people should give this free for everyone that buys a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is part of our Total Tech package. It works well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is used to keep the computer in good working condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help for computer problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failure on my laptop needed help for data recovery from the failed hard drive and help in restoring the operating system and other programs. Geek Squad did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy to Use/Convenient Security Software

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a subscription to Webroot with Best Buy's TotalTech membership, and I have to say it's easy and convenient to use. The security software runs in the background, and also runs parallel with Microsoft's Windows Defender without any problems. The scan user interface and reports are easy to read and interpret even for the PC beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Peace of mind

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not super tech literate and always worry about virus infections, hacks and other problems that could happen to my upgraded computer. I'd hate something bad to happen to my expensive investment. With Webroot security I don't have to worry as much and feel more assured that my information and investment is protected against bugs and other viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, No problems

    Rated 5 out of 5 stars

    No issues.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and easy to run scans. So far, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really welcome help

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really worked like a charm protecting my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual membership

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came free with another purchase. Who can complain about free stuff?

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Security is the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought many desktops, laptops, notebooks, printers and iPads from my local Best Buy for years. I've had the Geek Squad since they started. I've used various security systems and still had problems and needed repairs. Since I got Webroot recommended by Best Buy over five years ago....I have not had my laptop in for any repairs due to viruses. I really believe in Webroot. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Protection

    Rated 5 out of 5 stars

    Family care

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on our computers for protection daughter installed it without difficulties

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe and secure. Also liked the discounted price. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Peace of mind

    Rated 4 out of 5 stars

    Solid internet security.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to install on multiple platforms. Worth the money for the piece of mind and needed protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome Antivirus Security

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and awesome security with antivirus system that is effective and friendly to navigate. it is better than my older antivirus system that i used. It also has an easy configuration and adjustable settings. This device will work on android unlike my previous antivirus system clammed and will go up to 10 devices. Love this guys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you! Affordable, and easy to install. Not a bad product

    I would recommend this to a friend
Sponsored