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Customer Ratings & Reviews

Webroot Internet Security Complete with Antivirus Protection (5-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1755 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 4, showing61-80 of 1,755 Reviews
  • Rating: 5 out of 5 stars

    Best Anti-Virus EVER

    Posted
    Harper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used everything from McAfee to Kapersky to Norton and this is by far the best one I have ever used. It doesn't constantly bug you to do scans as you can schedule when you want them done, and doesn't keep asking you to update or upgrade. Will definitely buy again and recommend. You wont regret it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works in the background.

    Posted
    Don53
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this particular software because their wasn't much for macs at the time. I was surprised at the ease of setup and how it worked in the background. You can also use it on more the one PC @ a time and it also allows you to install on a mobile (iphone).

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok Software for Most

    Posted
    Localsiding

    I have been using Web Root for several years now as Norton and McAfee take too much control over your computer where Web Root is less intrusive. It is a little convoluted in the set up process and support is a bit harder to contact when needed. Overall, it does the best it can for consumer virus protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing antivirus

    Posted
    Wind
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have this on multiple devices (pcs and mobile os) and I am very satisfied. Very lightweight and the UI is very easy to use. Best antivirus I've had so far. Especially useful for people who have older pcs. The lightweight factor makes it easy for the older computers. Doesn't bother you at all.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    No problem to date

    Posted
    Vanessa
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am enjoying the fact that no virus are getting to me on my computer. I used to have issues with these virus shutting down my computer. I would still suggest one to have the Geek Squad protection as it has worked wonders for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Webroot Believer

    Posted
    eetm214
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Have been using Webroot for several years now. I deviated from it once and software I had installed for my business began to act funny. That never happened when I was using Webroot. As soon as I could, I went back to what was familiar, what didn't slow down my system, what didn't interfere with software required by my business, and WHAT WORKS - Webroot!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I love Webroot products!

    Posted
    AnnL
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is my second Webroot product. I like the fact that it is for 2 years and covers 5 items. For the computers it's the best!! For my iPAD and phone the only drawback for me is that you have to go through the app every time you are searching for something. I don't see how the access my favorites for convenience, other than that it's great!!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It Works For Me

    Posted
    lincat
    • My Best Buy® Elite Plus Member

    I have used Webroot for the past 5 or more years and the Complete Security for the past 3. I do a lot of web surfing and Webroot blocks a lot of sites that are iffy. I have not had a virus since upgrading to Webroot Complete Security which I combine with Malwarebytes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Offers great security

    Posted
    nsinindy
    • My Best Buy® Member

    When it was time to renew our internet security, I was merely going to go with the old stand by i'd been using for years. My grandson said he far preferred Webroot. I made the switch and have been thoroughly pleased. Thanks to BestBuy price match, we also were able to get am amazing deal on the 5 device plan! We love webroot.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product - always use it

    Posted
    Andrew4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Love this - I have 5 devises that are protected. Only prob - you are forced to agree to auto renewal if you buy or renew online with cc. Went to Best Buy for boxed product, just for the serial #. After uninstall & re-install new version, its always great. Catches things AVG doesn't with very - very small footprint. Fast scans.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good service. Products met my needs.

    Posted
    Ray1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Service personnel were very helpful in helping me with my needs. They were very pleasant and well versed on all topics I inquired about. My visit was pleasant and service great giving me the feeling that I will have no problem coming back to this location in the future.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Read the Fine Print!

    Posted
    NetGear
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Software doesn’t provide protection for Any smartphone devices. An app is available for all smartphone devices. The app is available in the App Store to download for free. The service is also free. Basic features available when using the app

    No, I would not recommend this to a friend

    • Brand response

      WebrootTeam

      We do offer a free version, as well as a more expansive/comprehensive version with a cost. Webroot

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Libby
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great Internet Security. I especially love the Utilities Tab...It will optimize you system (Remove all unused or unneeded files to clear space and speed up your system) and also the System Analyzer (Which reviews all of your drivers and security issues). Make sure you get the "Complete" version to to have the Utilities Tab.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Great Piece of Software

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member
    • Top 100 ContributorTop 100 Contributor

    Above all other antivirus software, Webroot rates an A+. With easy-to-use setup options, Webroot takes antivirus to a simple level. It has the quickest scanning time of 3-5 minutes; it protects without intruding; it goes the distance with protection. Viruses and malware do happen, but Webroot does its best to prevent and protect.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with the product!

    Posted
    SonyK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I haven't had any issues with this product. It was very easy to put on my laptop. Haven't installed it to my phone yet, so I'm not sure how easy that will be. From the directions it seems all I need to do is just add the app.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Didn’t catch browser hijack

    Posted
    smom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had the product installed for a week. when launched Firefox the browser was taken over and pop up indicated we might be infected but when we scanned the software did not detect anything. Pop up indicated don’t power off but we did. We ended up removing Firefox and rescanned it still indicated everything was fine.

    No, I would not recommend this to a friend

    • Brand response

      WebrootTeam

      Please contact our Advanced Malware Removal Team directly for any requests related to hijacks.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Kind Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rating: 5 out of 5 stars

    Good purchase, good value

    Posted
    KWKW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I read the reviews on BestBuy.com before purchasing and also asked the Geek Squad rep in store what he thought. Both were very positive and offered useful insight and information to assist me with making an informative decision and purchase. I like that this product also provides the same coverage for my pc and phone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Is fine but had issues

    Posted
    Ivoncita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It has worked on one PC but when try to install on my notebook , my notebook goes kaput and this notebook was bought in March 2016, brought into Geek squad on May, back to me on June and now back to kaput after trying to install your product!! and I am on vacation....meaning I have no book note or laptop

    No, I would not recommend this to a friend

    • Brand response

      WebrootTeam

      Ivoncita, we're so sorry to hear of the problem you're having on your notebook!
      Please reach out to our Technical Support Team directly to better diagnose the issue that is occurring:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Webroot

  • Rating: 5 out of 5 stars

    So far so good

    Posted
    SeminoleSquirrel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I'd previously used Kaspersky and Macafee, and it was recommended I switch to WebRoot by an employee I've known for quite some time (she's a computer expert). So far I don't have any real complaints. Seems to be working as advertised.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy to install

    Posted
    Icompute
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been very pleased with WEBROOT. It installed easily, catches bad sights and cleans problems. I've had other programs that took up too much space and caused computer problems, WEBROOT does not. Best program I've had in the last 10 years. I intend to keep using it. Besides, if you have any problems, the Geek squad will help you.

    I would recommend this to a friend