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Webroot Internet Security Complete with Antivirus Protection (5-Devices) (1-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1781 reviews

97%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 1,781 Reviews
  • Rating: 5 out of 5 stars

    WebRoot, one of the best protection programs

    Posted
    JonTnewuser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have used this virus protection program forever. That is like 28 years. Reason when you find something that works why reinvent the wheel over again. Besides they have improving the program as time pasted. I am a windows guy and have used windows just as long as this virus program. Even longer. I started with home computers when Atari and Apple computers were brand new. Mine was Atari is had a fast processer 1.8 MHz compared to Apple's 1.5 MHz! Not fast by todays standards! Anyway Webroot was not around then nor was the internet for the public. When the internet did come and it was faster than 256 megabits for speed it started to need protection. Then Webroot did and does the job. If you have windows 10 then a lot of people say that is all that you need. That may be true but with Webroot you get so much more. With the program besides virus protection. The program does all of the things any virus protection program does. Plus the big thing for me is it cleans out cookies and other things. Way to many to list because I am lazy. If this program is of interest to you the best thing to do would be to go to your Best Buy store or on line to read just what this program can do. I believe you will see that Webroot does do more than windows defender. Now if what windows defender does is good enough for you then use it but for me I use Webroot. The other thing is I just renewed my subscription and I paid for two years 5 devices. I mention that because the price had came down from two years earlier. Price was about 35% less this time! I am guessing it was because of windows defender that comes with windows 10. So as for me and all who do use windows defender we all come out as winners. I am sure windows defender is a good program and I am happy with Webroot so what ever program you use you and I will win. That is my opinion!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Webroot 2 year subscription

    Posted
    Bobbyinpa
    • My Best Buy® Elite Plus Member

    Good price for two year subscription to Webroots top of the line software that has not kept up with others in usefullness and usability. First the good news, scans are lightning quick and no need to worry if you have the newest definitions as they are alway there for you in the cloud. Now, here are the issues I have run into. First, this program refused to allow me to register and I had to call Webroot for assistance, which was a pleasant experience but I find they are not available 24/7, nothing but email on weekends and they do not respond until the following weekday. The second issue I have is the system analyzer module is worthless. It has been frozen at 4% and every time you open it up Webroot crashes. Just to be sure I scanned my system with another software after I uninstalled Webroot and all is fine. Third, password module has some quirks. When you open it and select keep me loged on, it still logs you off so you must put your email and password in again and again. Then it does not show all the sites you saved, but you can go to your Webroot account and see all the passwords that will work with Webroot for logins. Forth, backup and sync is buggy. I tried to download pictures and it works for a while then just stops. No error messages, no reason why. The software GUI looks great and it is easy to navigate, but it is no longer the strong software that PC World declared as an editor's choice. I installed this on my mac, perhaps it works on a PC better but I am not going to try it anymore. I just wasted 90 bucks for third world software. Not a happy camper.

    No, I would not recommend this to a friend

    • Brand response

      WebrootTeam

      With Webroot, you get the fastest, most efficient, and effective protection on the market. It updates automatically and you don't have to worry about cumbersome definitions updates.

      Our technicians can assist you for free if you are experiencing any issues.

      Support Ticket: https://www.webrootanywhere.com/servicewelcome.asp

      Mike R
      Webroot Community TeamWebroot

  • Rating: 4 out of 5 stars

    Webroot Is Amazing!

    Posted
    SoccerIsAwesome2859
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Our family uses Webroot on a lot of devices! It works amazing on Android and Mac devices and the interface is extremely simple and easy to use. Other then Webroot being an Antivirus software it also has other features such as a password vault which you can store your passwords in and a secure erase feature which is used to overwrite the data in files and make sure you don't leave any important info left in it that a hacker could access. Webroot doesn't take up a lot of storage on your hard drive ether so you still can store other information on your computer or other device. Overall Webroot is an amazing security software but has 2 little things that I didn't like. The first was every time you go into Webroot it always asks you to register for an account when you don't have one. The second thing was one time Webroot put out a false alarm to me saying a threat was detected but when I did a full scan it said I was safe. Anyways, Webroot is an amazing product and I would highly recommend it!

    I would recommend this to a friend

    • Brand response

      WebrootTeam

      Thank you so much for your review! If you have any questions or concerns, please feel free to reach out to our tech support team and they will be happy to help! https://www.webroot.com/us/en/support/support-home
      Webroot Community Support Team Webroot

  • Rating: 4 out of 5 stars

    Good protection, great price

    Posted
    themadnader
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Webroot has been fairly highly rated for years, with one of it's main strengths being limited use of resources. I can say from my own experience with Trend Micro and Norton installed on my system in the past that my PC is significantly faster with Webroot. Webroot virus scans are also much faster. I haven't had any viruses detected on my system to date so it seems to be doing it's job. Two things that I'm not thrilled about with Webroot: First, at the end of my year subscription they wanted to charge me $79 to renew - but I was able to buy the whole new software package from Best Buy for less than half that. Second, the web filter can be overly intrusive and I've had a hard time finding a balance. For example, I get an email newsletter from a reputable online retailer that routinely get's blocked by Webroot, even after I tried to tag it as trusted. But I guess I'd rather be over protected than have a trojan horse or virus slip through. Overall I'm pleased and would recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent A/V software

    Posted
    GregW
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been using Webroot Anitvirus Internet Security Complete since 2012 after switching from Norton. Prior to Webroot, in 2011 I suffered a virus attack that infected part of my computer . While Norton did stop the attack, I still lost some of my email data, so Norton didn't stop the entire attack. I switched to Webroot, and have not had a single attack since, nor lost any data. The other thing I like about Webroot, is that it has a very light "footprint", when it comes to using computer resources. The program is very small, and, is connected around the world through the cloud/'web . It doesn't slow my computer down, and is constantly up to date to protect against the latest viruses... HIghly recommended. !

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product

    Posted
    lovetheseearbuds
    • My Best Buy® Member

    I've used this product for three years. It runs light and clean on startup. It doesn't bog down my system. I am a bit annoyed Webroot penalizes current users by offering renewals at full price rather than the sale price given to new users. The way around it is to purchase a new product (new product key) and activate it when your existing product has one day remaining or expires. I have also had good luck calling Customer service and asking them to activate the new product key and add any remaining days to the new subscription. It would be five stars if renewal was priced to retain existing customers rather than penalize and annoy them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product, Great Price

    Posted
    PotterFan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This should be considered the cold standard for standard anti-virus software. It runs much smoother than its major competitors, and uses far less memory and CPU cycles. If that is not enough, having test run it side-by-side, it outperforms especially with rootkits (a type of malware). Additional features include browser add-ons and secure cloud storage. It also works well with the anti-byte ware (deep scanning). Finally, it is easy to install and manage even for those that are not tech savvy. I have this on parents machines and they do not struggle in the ways the have with other products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    esay install protects well

    Posted
    mh2020
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I have no CD/DVD on my computer, if you have a CD/DVD on your system use the disk that come in package. If not, they made it quite simple to install by using their website and the code sheet included also. I have had no issues with infections since installation quite efficient product. One thing you must know, after installation you must verify from an email that is sent to you. It will ask you a question such as "what are the 2nd & 5th letters of your code. They do not want you installation code, the want the information from the security code that you created. This one can bite you if not done properly. All is well with Webroot.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Virus Protection Software

    Posted
    NikkiJ0nes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have always been a fan of webroot. The first time I purchased it was after a serious virus was already on my computer, and I knew I was going to need a disk to clean it up. It worked beautifully and after installing it, I never got a virus after. Recently, I have recommended it to a friend who constantly was having a virus issue, she took it to a computer expert who cleaned it off, but it just kept coming back. She purchased it and told me how happy she was that it has made her life so much easier because she has not had any problems since. I have tried lots of other products, but this one, for me, was the only one that really worked and did not slow my computer down at all. I would definitely recommend this to anyone needing an OVERALL virus protection software.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection & tools, low impact on processing

    Posted
    vr4dreamer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Webroot has been a standby I have used for years now and will continue to be for the foreseeable future. Besides offering great protection from viruses, trojans, malware, and etc, Webroot also supplies system optimization tools and an easy to use UI. Scans are updates run in the background but do not require large amounts of ram, which can bog down older systems. Key code was easy to input and combined the remaining days of my old license with my new one so no days were lost!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hooray - a security system that really works

    Posted
    SFAMS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Had a virus infect my laptop...had to take it to a technician who removed malware and the virus without any loss of data (thank goodness). He recommended Webroot because of it's extraordinary security. It was easy to install and set up, and it's good for up to 5 devices, which made things simple as I've 2 laptops and 1 desktop in my home. Although I still had to spend time changing passwords to accounts etc., Webroot has a "vault" type security to protect my passwords. No more "free" anti-virus or malware for me. I'm happy to pay the annual lease fees...it's a lot less expensive than losing all of your data and having your passwords hacked! .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Antivirus I've ever used

    Posted
    shen274
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great antivirus. Helped save my butt multiple times with dodgy websites. Even helped save my moms brand new mac from getting a virus. (She almost downloaded a fake antivirus by accident). I love that it tells you which sites are legit. I also love the fact that I can run a full scan (because I'm paranoid as heck). I've been using this for years and I refuse to trust any other antivirus. I don't know why more people aren't using this. I would 100% recommend this to anyone with a computer.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Internet Security / Anti-Virus

    Posted
    MyDutchRoots
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have been a Webroot Internet Security user for a long time. It's a great product; easy to install, setup and use. Being able to install this on 5 devices, I have this on my desktop, laptop, phone, and tablet. It does not slow your device down or hog resources. It is always updated as well, since everything is via the cloud. Beware, Webroot charges full price to auto-renew. It's cheaper to purchase on sale locally and enter your new product key code when it expires.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    didn't meet my expectations

    Posted
    Suzie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I used Trend Micro last year, each year the stores say there is a new and better internet protection out. According to the best buy staff it was Webroot . I purchased it and my expectations I guess were high and not met. With the Trend Micro it would automatically tune up my computer along with checking for security internet protection - Webroot doesn't have extra little quirks with it - I miss that. It does ok with the protection thus far, only used it for 1 month so far. Going back to my Trend Micro, not waiting until my year subscription is up. I would recommend it if your just looking for basic internet security.

    I would recommend this to a friend

    • Brand response

      WebrootTeam

      Suzie,

      We apologize for the issue you have experienced.

      The product that you have does include the System Optimizer which will optimize your computer, as well as the password manager, and the Backup and Sync feature. If you need assistance setting these up please do not hesitate to contact us.

      Support Number: 1-866-612-4227
      Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp

      Regards,
      James G. Webroot

  • Rating: 5 out of 5 stars

    Security

    Posted
    Marty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had an issue with a virus and this product was recommended to us by a salesman on the floor. It definitely does what its meant to do and we haven't had any issues with viruses since. My only concern was that when we got to the register they asked for a credit card because the manufacturer wants to do an automatic renewal for when it expires. However you can call and cancel the automatic renewal. It's just unnecessary steps you have to take if you don't want your card charged. Other than that no problems

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Most reliable/available AV for me

    Posted
    Idhindha
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I have used Webroot for about ten years now and it has only gotten better, faster with an almost every 3 - 6 months improvements and updates. No kidding i started using this product just right about after its debut with trial vesions after i my pc got compromised even with the existing norton, symantec . I eventually bought in with webroot and actually started to buy annual renewals up to this date. I feel so secure with webroot and could not swap it for any other protection software on the market today. Love it.. love it... and i have recommended it to a few of my friends and family who are using it as of today. Great product

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Easy installation, good price

    Posted
    Brauny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife recently had someone try to access our computer. She got as far as actually giving the person remote access until I got her to power down the computer and hang up the phone. We purchased this to make sure our computer was safe and scan for any viruses. It was a painless installation and took no time at all. The price was reasonable considering how much information we keep on our computer in this day and age. I really like the safe website feature that places check marks next to verified sites when conducting a search as well. Overall a great purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good security with a light touch

    Posted
    WMicke
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The thing that I really enjoy about Webroot, is that it provides an excellent level of security (as good, or better than most of the other options out there), incredibly fast scans, and system diagnostics, but yet it doesn't drain a ridiculous amount of system resources while it's running. This version (which offers coverage for 5 devices) is even better, because you can buy one copy and provide security for most (or all) of your entire household.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best

    Posted
    mikem
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I've been using Webroot for over 15 years, and have used many other virus programs before webroot. Webroot is by far the easiest to set up and does not gobble up resources. Download the app and you're good to go in under 10 minutes. The the customer support is the best in the business. One caveat is that webroot is not cheap and renewal is also not cheap but it's worth every cent. I purchased mine at Best Buy online and it was $40 cheaper than buying directly from webroot. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    Kiel695
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This is my second time purchasing an annual subscription to this service. It is typically cheaper at Best Buy than purchasing online due to the fact I catch it on sale at Best Buy which it seems to be rather often. This is an extremely quick virus and malware scan that typically takes less than three minutes. Since purchasing this product I have not had a single virus or malware make it onto our computers (and I have kids!). Highly recommended.

    I would recommend this to a friend