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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4 out of 5 stars with 256 reviews

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82%
would recommend
to a friend

Customers are saying

Customers recognize the ease of installation and user-friendliness of Webroot Internet Security for Mac. They appreciate the protection it provides against viruses and malware, ensuring smooth operation of their devices. The product is valued for being offered free of charge, although some question its necessity for Mac computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-256 of 256 reviews
  • Cons mentioned:
    Slows down computer

    Rated 1 out of 5 stars

    Don't need for a IMAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    According to apple you don't need this product and they said it slows the computer down. So beware.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      While it is true that Apple devices would be less susceptible to malware than computers using other operating systems, this is due to there being more malware in general written for the latter. As time passes, more and more malware programs will be written for Macs, so that comparative safety will not last forever. Having Webroot will keep you prepared for new malware as it is created.

      As for slowing your computer down, our software is designed to run lightly and efficiently on your machine - including on Macs. If it does begin to cause problems with efficiency, that would be an issue that the support staff could take care of quickly at no extra cost.

      Here are the support numbers (for Best Buy's Geek Squad & our own Support Team) for your convenience:

      Best Buy Support Phone: 1888BESTBUY
      Best Buy Support Email: [email protected]

      Webroot Support UK: 00 44 870 141 7070
      Webroot Support US: 866 612 4227

      Webroot Support Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 2 out of 5 stars

    I decided to purchkase a chromebook instead.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a chromebook instead. Chromebooks do not need an antivirus software.

    I would recommend this to a friend
  • Cons mentioned:
    Offered after purchase

    Rated 1 out of 5 stars

    Do not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried to give me this after purchasing a computer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't know but i didn't like this anti virus, it was problematic to use

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a free 6 month offer which came with my new computer.I did not notice until later but this is for Mac and I have a PC. I have another anti-virus program anyway so I did bother to exchange. Not familiar with this brand so I cannot offer any opinion.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      We sincerely apologize for all of the inconvenience.

      You can find our Best Buy installer for Mac here:
      http://anywhere.webrootcloudav.com/zerol/wsamacbbs2.dmg

      You can also reach out to Best Buy directly at 1-800-433-5778
      -Webroot Community Support- Webroot

  • Rated 2 out of 5 stars

    Not Able to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been able to set this up on my computer!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      If you would like assistance with getting our software set up and running, our Support Team would be happy to help. Here are the team's contact details:

      UK: 00 44 870 141 7070
      US: 866 612 4227

      Online (E-Mail): https://www.webrootanywhere.com/servicewelcome.asp#

      Webroot Community Team
      Mark M.Webroot

  • Rated 1 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a "freebie" when I bought my Mac product. I did not find it useful since Apple products tend NOT to get viruses. It also interfered with the smooth functioning of my Mac, and I eventually deleted it.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Infections on Macs have become increasingly more common in recent years.

      We appreciate your feedback. For future reference, our Team can investigate any performance issues.
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx
      -Webroot Community Support- Webroot

  • Rated 1 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item doesnt help at all and wasnt able to complete process unfortunately nobody was able to help including blue. Shirt crew

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made my laptop really slow I uninstalled it and it worked just fine after. Don't install on MacBooks. Not necessary.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello,

      Virus protection is just as necessary on a Mac as it is for a PC. We advise doing some research about the new ransomware variants that are specifically targeting the Mac Operating System. We also have a great blog on this at https://www.webroot.com/blog/2015/10/02/history-of-mac-malware/. Webroot

  • Rated 1 out of 5 stars

    Can't rate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't use it because i usually buy other virus protectors and this was only for 6 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely useless I got a virus while I had this program installed ...

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Our Advanced Malware Removal Team should always be your first point of contact for any viruses.

      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send a Support Ticket: http://wbrt.io/eyqx

      Regards,
      Josh P.
      Digital Care Coordinator Webroot

  • Rated 1 out of 5 stars

    bad antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this antivirus only works for a single mac computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Webroot just don't like the time frames to use the products. It is paid for or free. It should be good when we choose to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WEBROOT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product keep my mac clear of virus, excellent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Webroot Internet Security for Mac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't get it to connect to any other devices except my Mac. It won't let me enter the product key more than once, and when I try to get it set up on my phone and iPad Air 2 it gives me an error. Good thing it was free because I wouldn't pay anything for it unless it worked the way it says it does.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      SUebee462,
      We apologize for the issues you are experiencing. If you are unable to install Webroot on your mobile device we advise reaching out to Geek Squad or our support team for assistance. Webroot

  • Rated 5 out of 5 stars

    Protection for your laptop. Why not.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't get protection for your device you are crazy.

    I would recommend this to a friend