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Customer Ratings & Reviews

Webroot Internet Security Plus + Antivirus 2018 (1-Devices) (2-Year Subscription) - Android|Mac|Windows|iOS-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 335 reviews

93%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 335 Reviews
  • Rating: 5 out of 5 stars

    Computer got cleaned up!

    Posted
    AgentPDawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My wife's computer was running very slowly with many pop-up advertisements ruining everything. I went to Best Buy to find the appropriate anti-virus software to clean it up. I spoke with the sales associate who told me Webroot SecurityAnywhere was the way to go. I didn't consider it at first because it seemed more expensive, but then the associate pointed out that it was for a 2 year subscription, not 1 year like the others. With that, the cost was more in line so I bought it. I installed it on my wife's computer and it cleaned it up right away. I didn't have to do anything else. Her computer was back to normal very quickly, and is not protected from future viruses.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeps My Laptop Safe

    Posted
    Kades
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this software a while back now, I had Kaspersky beforehand. I was a little nervous to switch to something new, but after the whole situation with Kaspersky, I didn't have much choice. Thankfully I have had no regrets as Webroot works great. It lets me know when there are threats on my laptop and quickly helps me to remove them. Because of it, my laptop remains safe and I love it. I will continue to get Webroot for my laptops/computers in the future.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Highly recomended by sales person.

    Posted
    Gene
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sorry not a tech geek. Because i'm not a geek, I need things simple. This is simple to install and use. Does automatically scan and does so quickly. Twice, has diverted me away from "harmfull" websites which I would not even expected (local news stories). I suppose it is working for i have no viruses yet. I know this is not very techinal but not everyone is. For those of us who are not, Easy to use, no problems in the two months of usage and appears to be doing the job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    WebRoot

    Posted
    sandi50white
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the best security system around.It is ULTRA easy to install and believe me I am 66 and for me to say that it is the truth.It covers many devices and does a GREAT job...I have been using this system for 5 years and will use it til the end of time. The cost is very reasonable and it is available in 1 to 2 years...I just purchased the 2 year coverage and am totally impressed with the ease of installation...give it a try you will not regret it....great investment for security and protection.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far my computer is virus free!

    Posted
    Vane
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have usually used Kaspersky( I think that's how it's spelled) but only because it has been given to me in promotions/deals. I went to Best Buy thinking that I was going to get the same thing. I did a little research online, since I was overwhelmed by all the anti-viruses.....& their price. Webroot was one of the top ones and for the price I was sold. Super easy to install and so far my computer has been virus free and I feel safe using the internet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great internet security for the price.

    Posted
    Izzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was used to Kasperky -- but BestBuy doesn't sell it anymore. Was not sure what to buy. With the help of a sales assoc. I bought this Webroot Internet Security Plus for 2 years. Glad I did. Easy to install and learn to use. PLUS, it comes with an installation CD to download vs. going to the website to download! I still prefer CD's -- but then I'm probably giving my 'age' away!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Just what I needed!

    Posted
    Jackelyne
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This first came with my laptop from Best Buy when I originally bought it, and it works just as I need it to be. Haven't had a virus or security issues with this. Also when I first got it, my laptop came with a 1-year 3 device package, but to be honest, I just need it for my personal computer. So this was a great deal! Comes with a disc if you need it, but you can also download it from their site. Wish it had a sort of PC cleaner with it though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This software works very well.

    Posted
    Krovane
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I own a Sony laptop. At first, I purchased Norton virus protection software, but it had glitches in the software and would not function properly. Then, I purchased Webroot virus protection. It loaded onto my computer with no problems, and it works very well--either schedule times to run the software automatically or run the software manually yourself. I have not experienced any complications from this software, and this is my third purchase of it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    excellent

    Posted
    john
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I will not use any other antivirus software. Webroot does an excellent job protecting my computer and the best thing is that when I decide to uninstall it there is no problem like there is with other protection software. And you don't have to sign up for a subscription unless you want to. I would recommend this software to anyone.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Okay

    Posted
    LauraG
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This software is not quite as easy to install as the ads say and the instructions are incomplete. I figured out I needed to open the icon and update my product is key manually (the instructions didn't tell me that.) It seems to work well but I occasionally run a free malware bytes scan as a backup and it will remove things things that we root missed. But overall it's a pretty good program.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I trust this Product

    Posted
    whateverDAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Webroot for 5 years. This program works great with my PC. Easy setup, and doesn't slow down your computer. If your computer is running slow because of suspected bugs this will clean them out and boos your pc performance. I've tried other programs but they just disappoint me. BestBuy has a great price match policy, if your looking for a deal on this item.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Webroot provides total internet security

    Posted
    John
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've used Webroot secure web browser, anti-phishing, anti virus scanner for a couple years now and am very satisfied. I've gone from several virus contaminated sectors on my previous hard drive for my Dell Inspiron with Win 7, to NO quarantined sectors on my new hard drive since Webroot installed in 2017. Great improvement.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's only good for 90 days... ?

    Posted
    Webroot2yr
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The cover says you'll get two years of protection but once I installed it into my computer; I found out it will expire in 90 days. Once I contacted customer care and provided them with my product key code, they informed me that I purchased a 90 day subscription only. I'm still not sure why the covers essays "2" year protection.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Convenience

    Posted
    Legacy65
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Clear & easy way to navigate. I Never had a problem with this anti-virus software & since I've used this for a few years already, I never had a virus although I know results may vary & nevertheless, I will keep subscribing to what works for me & this is definitely it. Love this product.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not so great, poor installers

    Posted
    Phyl
    • Verified PurchaserVerified Purchase

    did review product online before purch'g because I already had the program before. Took 3 times to get it installed and then the 3rd. person said it didn't install when it did. Your Co. should get installers who know what they are doing!!!!!. I will never purch Webroot from Best Buy again, sorry!!

    No, I would not recommend this to a friend

    • Brand response

      WebrootTeam

      We do deeply apologize for the first experience you did have, Phyl.

      In the future, our Award-winning U.S. based Support Team can remotely assist you free of charge:
      Support Number: 1-866-612-4227 M-F 7am−6pm MT
      Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
      -Webroot Community Support- Webroot

  • Rating: 5 out of 5 stars

    Simple User Friendly Software

    Posted
    SqEarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a great product and very easy to install and navigate through. This is the second time I used webroot internet security. The first time was over 13 years ago and remembered how easy it was to use back then. The two year protection for the price point you can’t beat.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding antivirus software

    Posted
    gbimmerman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using Webroot SecureAnywhere for three years now. I'm a little careful where I go on the internet, but I've not had a virus get into my system yet. It will warn me about sites that are potentially dangerous. It has so many cool features I don't even learned how to use.

    I would recommend this to a friend

    • Brand response

      WebrootTeam

      gbimmerman,

      Thank you for taking the time to provide us with this excellent feedback!

      I would advise taking a look at our knowledge base on our community to answer just about any question you have about the software. Loads of great tutorials with pictures and step by step instructions as well.

      Also, do not hesitate to contact us if you ever require any assistance, we offer free support for our products.

      Best Regards,

      James G.

      Webroot Community Support Team Webroot

  • Rating: 4 out of 5 stars

    So Far, So Good, So Far, So Good . . . .

    Posted
    DisHonestAbe
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Actually I think this old box is running a little faster than it was with Kaspersky and as I said in the summary, So Far, So Good. Oh, I had used PC Mags ratings to get an idea of what was around and Webroot was this year's (I mean two years) winner, chuckle, chuckle.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Still one of the best on the market

    Posted
    SqEarl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have used Webroot in the past and always liked how easy to navigate and understand the program. After using another brand for the past 5 years, I decided to go back to Webroot because of my positive previous experience.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I guess it works.

    Posted
    coopL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Hard to review an anti-virus program because if you don't know when you have a virus, you think everything is groovy. Everything seems to be o.k., for me right now, and I've had Webroot for several years, but maybe I have a fire behind a closed door, and don't know it. Gulp!!

    I would recommend this to a friend