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Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire how Webroot Internet Security Plus is easy to use, provides reliable protection, and comes at a reasonable price. Many users have used Webroot for several years without encountering any problems. The installation process is generally smooth, and the software performs well on multiple devices without slowing them down.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 361 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot softwares

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using webroot for ten years and never had a problem with this software. Every year i purchased a new one to protect both my computer's. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my computer and on all my cell phones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great value and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product in store because I wanted to ask an employee a question about this product. I already had a subscription for this product and the subscription didn't end for about 2 weeks. I wanted to know if there was an expiration date to use this product because I wanted to buy it while it was on sale (50% off). The employee said I could use it whenever I wanted, and the employee was correct. I was able to add this new subscription to my expiring subscription the day before it expired. My new subscription ends in 366 days (1 day from my old subscription + 365 days from my new subscription). I've used Webroot for many years. It's easy to use, fast, and doesn't take up much space on my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product. Easy to navigate and I feel my information is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Computer virus protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this item for my computer. Easy to install and works well for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for multiple devices with no automatic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like just about everyone, i have multiple electronic devices that I use in everyday life. I've used Webroot for a new laptop the was free for 6 months with purchase from Best Buy. I had no issues in those 6 months. As the saying goes, "If it ain't broke, don't fix it." When the free six month trial was up, I felt very comfortable going with what works. It works for up to 6 devices for 1 year. Thats perfect for my needs! Very happy knowing I'm protected. Thanks Best Buy and Thank you Webroot!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    Great price! Great Protection!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Webroot for our home computer and multiple laptops for about 10 years and have never had a problem. The program is doing its job, easy to install and at a great price! I do have 1 small complaint (hence the 4 stars) because when I bought it for 6 devices for 1 year. I didnt realize that as soon as you activate the first device the clock starts ticking. Which means for example that if you dont add other devices for lets say 6 months after the first activated device you would only have 6 months left. I feel that should be explained on the box. So if tou take that into an account and activate webroot on all your devices at once its worth it! I highly reccomend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot Security Windows 11

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Webroot internet security software for over 10 years, with auto renewal. At one point years ago I was having an issue with a browser not working correctly with Webroot. Customer Service was excellent in helping resolve the issue It Works well no other issues at all. Great Product

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Windows 7 PC users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    https://answers.microsoft.com/en-us/windows/forum/windows_7-update/how-to-obtain-and-install-windows-7-sp2/c2c7009f-3a10-4199-9c89-48e1e883051e Windows 7 PC users must have the latest convenience package ( service pack 2 ) to install this product. See link above for instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best There Is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WENROOT does not hound you to add on extra things. Very easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jimmy the great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job of protecting my computers, tablets and phones. It doesn't slow any of my devices down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommeded by the Geek Squad, and so far so good...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Internet security I've enjoyed for years

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite protection for the computers in the house. Easy to use, runs in the background with out slowing the computer down, and easy to replace when it expires. I leave the old version on the computer. Buy a new version when it's on sale. Go to the old version and enter the new code replacing the old code and the software updates to the new version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always use Webroot security software, ever sense being recommended years ago at Best Buy. It's good for use on multiple devices, it doesn't lag at all your device and takes up little space compared to some of the others. No issues so far ever, it's a great choice for security software.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Geat product and price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Everything I need protection- wise. Buy at store to save, cheaper than online reup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow. Explain good! It take care and secure very well the computer from virus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    WEBROOT SECURE ANYWHERE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot Secure Anywhere is working just fine. It was easy to install as well as use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 100% satisfied with the antivirus. It was easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had have used webroot for several years now its always been a great product ,We will continue to use Webroot in the future its good and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Excellent antivirus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed webroot in different devices for the past couple of years and never had an issue. Great protection for web surfing and it doesn't slow down your device at all, which is amazing when you have different windows and are multitasking.

    I would recommend this to a friend
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