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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire how Webroot Internet Security Plus is easy to use, provides reliable protection, and comes at a reasonable price. Many users have used Webroot for several years without encountering any problems. The installation process is generally smooth, and the software performs well on multiple devices without slowing them down.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 361 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it beforehand found it reliable. Thanks you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Hard to get in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me such a hard time entering into the computer, I kept getting a message that I needed to update when I did like 7 times. Reaching them by phone was a joke but I finally got in, whew!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    had a problem with Iphone suppose to do 6 devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what to say, took forever to get the I phone hooked up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure Anywhere

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best easy to use go out and get it at best buy or go online pick out in store or send it to your home

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Not for apple products

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on pc, does not work well on apple products, keeps poping up a screen that you cannot dismis, even following the promps

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you're having issues using webroot on your apple products. Please reach out to our support team during business hours (M-F 9am-5pm Mountain Time) for assistance: http://webroot.com/us/en/support/home-contact Webroot

  • Rated 2 out of 5 stars

    Webroot Secure Anywhere

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since i bought the webroot secure anywhere i had trouble from the start. It kept saying that it had expired. I tried several more times to get it installed but the same thing. I almost returned it to best buy but i called webroot and they straightened it out. My personal view i won't buy webroot again when it really does expire

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and i like this. I think it is just as good as others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for an older HP laptop, but when I tried to load it into a second device; a chrome book, it would not load

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sorta Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been some years, but the last time I used WebRoot security, there was a disc included in the package. I suppose it was my error, but I thought I purchased the disc this time to download the security. It wasn’t difficult, but bring older and not computer savvy, it was a challenge this time around trying to secure my items. I’m sorta disappointed with this product and will most likely use another brand next year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expired software and anti-virus twice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought product and from what i can tell does not work and code was expired so will not buy this product again ever has been the same experience 20 years ago so i should have learned that first time using the software i am not happy for this product

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to download this security but was unable to make it work. Now stuck with no help and couldn't find it in my downloads. Very unhappy. Will purchase a different security system from elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was decent buy no complaints since buying. Would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had it! Does not protect! I wanted more from this product! It did not deliver!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot anti virus plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but got it cheaper thru someone else and covers more devices then the one I got here at Best Buy so returned it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not install properly, and bought different product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does this work?

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hv had problems the past several months with pop ups saying my Webroot subscription has expired. Contacted Webroot several times & they say all is well. Put in my key over & over & it states all is well!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but when I tried to activate it on my new laptop it wanted me to purchase again for up to six devices. I still haven't figured out how to use it after paying $29.95 initially. I installed the disk that came with it with no luck with it either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    why dont give me the serial number ?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this antiVirus software on January 24, webroot 6 devices 1 year subscription , up to know , you don't give me the serieal number about this software , How can I install and use your software without serial number ? If no serieal number , I will return this product !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the product it was best buy customer service. They did an in store purchase for an on line order and couldn't activate. Took 10 days and Numerous calls to fix. Lost me as a customer will never buy for your company again

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 2 out of 5 stars

    Webroot-Internet Security Plus + Antivirus Protect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot - Internet Security Plus + Antivirus Protection – Software (6 Devices) (1-Year Subscription) Windows

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi,

      Is there anything we can help you with?


      If you are having issues getting this installed or working correctly we would be more than happy to help

      https://www.webroot.com/us/en/support/home-contact Webroot