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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire how Webroot Internet Security Plus is easy to use, provides reliable protection, and comes at a reasonable price. Many users have used Webroot for several years without encountering any problems. The installation process is generally smooth, and the software performs well on multiple devices without slowing them down.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 361 reviews
  • Rated 4 out of 5 stars

    Purchaser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the purchase. I recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Secure Anywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on 2 PCs and within two weeks stopped working saying EXPIRED. I DO NOT RECOMMEND THIS PRODUCT. Not worth the trouble of installing.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello, I'm sorry you are having issues with our product. We hope you try us out again soon. Webroot

  • Rated 1 out of 5 stars

    Duped

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by geek squad this was a wasted purchase for use on my apple phone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of Money Was not able to install this security software. Windows security did not allow me. I try everthing. I try to return to product but costumer service said that it was open they can not give my money. funny becuase they open the thing to charge me.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    No CD's in boxes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greetings, Bought Webroot security plus for computer. 1st box arrived empty. Another was sent and 2nd box was also empty. A definite problem. I will be requesting a third Webroot and hope a CD is in the box

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    mehh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wish I was able to get a one time cost subscription.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      You can buy multi-year subscriptions on Amazon or directly from our sales team. Contact our sales team here: 1-866-350-6089 Webroot

  • Rated 1 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiple times to download the product and I was not successful! I tried to return to return the item but for some reason Best Buy did not let me! The product was no help!

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Don't recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service. I recommend installing the McAfee product. It is more reliable and provides regular updates to blockages, alerts and more user frienfly

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thank you for the feedback. Webroot

  • Rated 1 out of 5 stars

    Unable to use on MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says you can load onto multiple devices. Unable to on my MacBook Pro as the computer says it’s incompatible with the latest IOS software:(

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Please reach out to BestBuy support for assistance with this: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    Webroot antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing is that Webroot does not work on Apple Iphones or Apple Ipads at all so i do not recommend anybody to ever buy this antivirus software at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have no idea what purchase you want me to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea what item this is for. Thirteen more characters were required.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Webroot is an antivirus security software. Please reach out to bestbuy support for assistance: 1 (888) 237-8289 Webroot

  • Rated 1 out of 5 stars

    I WILL NEVER BUY ANYTING FROM BEST BUY AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST BUY SERVICE IS THE WORST I HAVE EVER SEEN IN MY LIFE

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      I'm sorry to hear you had an unfortunate experience - Please call BestBuy support to register a complaint: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. We only use webroot. It works the best for us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gets to the Root

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quietly monitors, scans, and reports all suspicious activity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Web

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good newd to add vpn need better explanatrions.³e w2

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service with Best Buy and the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened it. Now i nstalled on computer and cell phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For new users

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don’t see the difference when i have it i can use window defender is nothing much different

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Webroot Free Version

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the webroot free version, works just as well.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly not recommend this program especially for Apple it does not work. I spent hours to getting this program off my MacBook Pro and all it did was caused me nothing but problems. I had to get a hold of Apple support to get this program off and they do not recommended at all!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Webroot slow down computer startup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used webroot for few years. Got renewal last September and after installation, when every I turn on my lap top, it takes 10-15 minutes to load everything. Bad product. Now trying to remove it and found that this software does not come with de-installation feature. Now need to figure out how to solve the problem. Anyone has solution?

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hi, sorry to hear you're experiencing slow downs with Webroot. We haven't been notified of inherent performance issue and Webroot is regularly among the fastest products availablw.
      Please check https://answers.webroot.com to troubleshoot your potential issues and get the steps to uninstall/reinstall Webroot. Webroot