Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 676 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers commend the Internet Security with Antivirus & Allstate Identity Protection for its excellent overall performance, reliable protection, and ease of use. Users appreciate the simple installation process and user-friendly dashboard. However, some customers have reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 676 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    honestly didnt know what to expect, but tis is awesome and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Antivirus is a lightweight, cloud-based security solution that offers fast scans and minimal impact on system performance. It provides decent protection against common malware, though its ransomware defense has shown weaknesses in recent tests. The software includes extras like a firewall, identity protection, and a bundled password manager, but some features—like LastPass—raise concerns due to past breaches. Webroot’s interface is simple and user-friendly, making it suitable for non-technical users. However, it lacks advanced tools found in competitors like Bitdefender or Norton, and its pricing may not justify the limited feature set. Overall, Webroot is a solid choice for basic protection, especially on older devices, but not ideal for users needing robust, all-around security.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to not get virus if you’re the type of person who has a lot of personal information saved on your computer or whatever it is, this comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The anti virus is great for the computer and desk time Monitor, I never had this brand but Im sure it's the best

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Software i use everyday thabks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great app i have used the original version back in year 2010

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say I’ve noticed it do anything, which I guess is a great thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Surprisin good anti-virus and firewall.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the new purchase of a monitor. I was surprised to receive free 60-day access to the software and its abilities compared to other big-brand software. It can monitor Windows processes and applications when connecting to any network. It is fairly easy to use and manage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used WEBROOT Antivirus software for several years. When I recently purchased a new HP laptop, I immediately asked to have WEBROOT installed. It's been an excellent product over the years and I rely upon it for all my computers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot Security for years. In that time I have never had an issue with viruses or malware. I strongly recommend Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my purchase, didn’t think I needed it but was surprisingly wrong. Was very pleased with webroot

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love an antivirus <3 this is very helpful as mine expires soon and I can save a little money

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for protection purposes. Would actually purchase after subscription is over.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to any computer. To allow me to not get hacked or get viruses.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Exactly what I needed. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus performance

    Rated 5 out of 5 stars

    Anti virus Card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this antivirus card. It has been super helping with battling against computer viruses. 100% highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 3 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It installs quickly, runs efficiently in the background without slowing down my system, and provides real-time protection against viruses, malware, and phishing threats.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Recommend, don't have one, need an easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for the price, I just prefer the one I already have over this. It's definitely a good service and don't cost much at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Free Add On

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another free add on. So kind of Best Buy to sweeten the pot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very good very useful and i would buy it if u can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy and Secure

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product that makes me feel safe and secure. It is easy to install and use.

    I would recommend this to a friend
Sponsored