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Customer reviews

Rating 4.6 out of 5 stars with 708 reviews

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96%
would recommend
to a friend

Customers are saying

Customers express satisfaction with Webroot Internet Security for its ease of installation, affordable price, and reliable protection across multiple devices. Users find the software easy to set up and appreciate that it doesn't noticeably impact their device's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-708 of 708 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great program

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting a virus on my computer, I bought Webroot which took 100 threats off with ease. It's was easy to install and figure out. I like how it tells you the safety level of each site when researching through google, and will warn you if you're about to enter something potentially harmful. I will definitely be buying this product in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Seems to do the job better than other programs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Best Buy sales rep recommended this software, as it came free for 6 months with the purchase of my SurfacePro 3. Seems to do a great job of protecting my computer, so I purchased a one year subscription for 3 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus

    Rated 5 out of 5 stars

    It works the kinks out

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love webroot spysweeper. Cleans up my pc whenever i get threats

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Inexpensive way to protect your computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and protects up to 3 items for an entire year!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    is Awesome UNTIL!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product for about a Year or more, I am an IT guy and usually I would support the product by installing it on my customers computers but the challenge comes when trying to get a hold of customer service or to reset your password, right there is when the pain will start. Who cares if you are up to your neck of work and with a pretty busy agenda, if you try to reset your password or your security code, you won't get it right when you need it, it will takes hours in order to get that link to reset your password. on this days, is unacceptable, impossible to deal with such kind of service. so if your are full of free time to wait until a company wants to answer you, then this is the product for you, but if you are in trouble, my friend this is the Antivirus Software you want to install to get stress out and pull your hair and pain on your shoulders, yes this is your thing... if not? then DO NOT INSTALL THIS SOFTWARE WITH A CRAPPY CUSTOMER SERVICE. DO NOT!! - if you have the -6 months trial, try to reset your password, just for fun and wait ages!~ haha nah I am good, no more crappy customer services on my computer. no more! ahh and this is not everything, I was complaining with the CHAT customer services and the person NAOMI J didn't wanted to listen to me but to fight me back with silly questions not allowing me to ventilate my need, so she just terminated the chat and that's it, there is no way to track her back etc. -

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Hello Oscar,

      Would you mind reaching out to me directly so I can get more information about this interaction? I can be reached at [email protected].

      - Lara L. - Webroot Community Team Webroot

  • Rated 5 out of 5 stars

    great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it works good it can find à threats, and thé dangerous websites are blocked.good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is great have been using it for years and will continue to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus product is the worst bestbuy sells. The company will not even product a product for independent labs to test.

    No, I would not recommend this to a friend