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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 5288 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the antivirus protection, free offering, and overall performance of the Internet Security with Antivirus Protection. Many appreciate that it came free with their purchase and are satisfied with its effectiveness in safeguarding their devices. While some users experienced installation difficulties and compatibility issues, the majority find the software easy to use and reliable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,287 reviews
  • Rated 5 out of 5 stars

    My general experiences with webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been the best antivirus software I’ve used throughout the years. Non-intrusive notifications, scanning doesn’t kill the cpu, doesn’t put the fan on full blast, and it’s a pretty speedy startup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Antivirus program

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard antivirus security. Worth purchasing if you have no protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome I love it very much its very easy to activate

    I would recommend this to a friend
  • Pros mentioned:
    Antivirus protection, Free

    Rated 5 out of 5 stars

    PC Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the gift that came along with my computer purchase. Not only did I get my computer but it came with added protection from spyware, PC viruses and more. The protection is only for three months but it’s better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great antivirus

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a good antivirus system. My lap top worked without lagging for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it just reviewing for the money! I assume it would be a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have greatly enjoyed having this subscription. It came with the purchase of my laptop, and I have noticed it blocking potentially hazardous websites and links which is greatly appreciated. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product work perfectly , it does it's work as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did what it says it would

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bad things to say because I don't really know much about the software so all I know is that it did it's job because my computer does not have a virus and my information has not been leaked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot Security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eas of use and installation. Good coverage for your desktop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but didn’t upgrade. Glad it came with purchase to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to add for a starter security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition for those who are new to Internet Security and need to start

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet Security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do and very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Woorks okay

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my laptop purchase. Seems to be okay, works as described.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but I am not a tech person. Not something I would purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Webroot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard this was a good antivirus. Never used it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid product. I have no complaints does what it’s meant to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Good product. Good product. Good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe, But No Hopes Are Kept Up All Night For This

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a computer. So this is free. Will at least give it a try? Maybe? But from previous experiences with Webroot, not really looking forward to it. Anti-virus as important as it is, it is kinda bottom feeder software now and the companies that sell it are selling other software that seems questionable at best. This software is likely no exception. No your system is not virus free - pick your OS. What is a virus on Windows is a “security issue” or malware or whatever neologism on another platform.

    No, I would not recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks for leaving a review - If you have any difficulties using Webroot, please reach out to BestBuy support for assistance: 1 (888) 237-8289 Webroot

  • Pros mentioned:
    Free
    Cons mentioned:
    Slows down computer

    Rated 3 out of 5 stars

    Came as a free trial with a new computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as a free trial with a new laptop. I never installed it or set it up on my computer. I have used them in the past and like most security software it works but can slow your computer down. It's the trade off you almost always get.

    I would recommend this to a friend
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