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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 19218 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the effectiveness of the antivirus protection, ease of use, and performance of the software. They appreciate the peace of mind it provides, knowing their devices are protected. However, some customers express concerns about the subscription length, compatibility issues, installation difficulties, download problems, and the potential for slowing down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 19,218 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security software. Cheeap and affordable………….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software and protection for my chromebook!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but I prefer stock windows security defenders / antivirus. Free so good value if you're willing to try

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection I say purchase this it’s well worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a free gift with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: really nice that it covers 3 devices Con: needs a separate "Web Threat Shield" for Google Chrome which is only rated 2.5 stars in the Play Store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice bonus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software came with the Lenovo laptop I purchased. It’s amazing that they included all you may need for virus protection as well. Thanks Best Buy for another wonderful purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute MUST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with a much larger purchase and boy am I glad I did. While submitting an assignment on my Mac, I was using Microsoft 365 and there was a systems problem instigated by a Microsoft malware breach. I didn’t lose my 3000 word essay and my computer survived too

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Oh man, I'm so glad that you were saved a severe headache! Thanks for the review! Webroot

  • Rated 5 out of 5 stars

    The best antivirus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea that when buying a laptop they promote an antivirus and it comes with the purchase, so our device will be safer and it is the best for everyone, thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus protection without snail speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with this virus protection! It was included free with my laptop purchase making that purchase even more worthwhile. I’m truly pleased with the quality and savings I’ve experienced on this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    It's security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's security for your PC, it does its job you hope? Time will tell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent, but there’s better’s

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a better interface. I think there’s better options out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it free with the purchase of computer and it is really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great virus protection for all platforms! It scans my computer for viruses really fast! And it doesn’t take up a lot of storage like some of the others do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop just when my old one was getting too old. I love this laptop from the touchscreen to the windows software, to the lightweight of it. I would definitely rec this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Anticirus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AntiVirus available in market today . Smart and safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot A++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great web security software! I would know as a Cyber Security Specialists. I use this in college currently while getting my degree. It's highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No interweb coodies here!!! ;)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antivirus you can trust, what more needs to be said? The nice part about this particular AV is that you get coverage for three devices, so you can spread your coverage to your whole family. Nothing like a good virtual vaccine to protect your family from internet coodies!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I had to disable quite a few features of this just to download games off steam. I’ve barely used it because of this. I don’t think it’s really worth it as long as you don’t click on unknown links/go to sketchy websites.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing Webroot was very fast and easy. While opening a new internet website I know right away if I am on a safe website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Study

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is amazing, I use it for school, work and gaming. The battery can hold up to 5 hours which is nice for a gaming laptop.

    I would recommend this to a friend
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