Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 19218 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the effectiveness of the antivirus protection, ease of use, and performance of the software. They appreciate the peace of mind it provides, knowing their devices are protected. However, some customers express concerns about the subscription length, compatibility issues, installation difficulties, download problems, and the potential for slowing down their computers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 19,218 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Opt Out

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do it's job, and then some... from my research this is messing with the programs I rely on. I'm unable to work from my computer with this activated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use it often but it’s very useful got it free so I decided to try it you should get this asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suprised this was included with the already great deal my son got on his Chromebook purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Webroot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free malware protectoon came with entry level laptop. Mostly ok. Didnt catch azurewebsites pop up ads. End up was the extensoon problem that allowed it. Other packages didnt catch it either

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for web

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot It’s good for browser and it’s free for every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus Protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does everything you need for cpu safety without being overly bulky and expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son likes it.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son's highschool. The function are enough for his school and game. Compatible price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the free trial. And I look forward to purchasing More stuff from You guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product recommending you to get yours now, Best Buy is the best indeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free from a computer that also came with Game Pass Ultimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. I bought it and i used it. So pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Chromebook

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and plan on having it for years to come. I believe it was a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this security since we can't guarantee our safety anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. Battery life not long. Others perfect. A little crack on the skin near the screen, but not a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love free security system makes my computer work very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very flexible software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of choices on the way you can scan or set the stregnth of the protection and a good price for the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What’s The Square Root of Keeping a Laptop Safe ..

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a solid choice and monitors a lot!! Can beat the 6 month price either!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best security ever! Wouldnt trust any other company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hd all in one hp

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect cant complain bestbuy is the number one for electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good antivirus protection

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This antivirus protection service is very good and trustable to use

    I would recommend this to a friend
Sponsored