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Customer reviews

Rating 4.3 out of 5 stars with 34649 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 34,646 reviews
  • Rated 4 out of 5 stars

    easy install...good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my computer for good security....so far no problems. The install was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like this better than previous product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous product slowed my computer down, this is much better and I feel secure with Webroot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to purchase one year coverage for five devices for about eighty dollars. We have this installed on a desktop, three laptops, and a netbook. All installed very easily. On the desktop it runs quietly in the background, when it catches a problem a pop-up window tells me there is a virus, I click next and it removes it and rescans again. I have had no problems with it. It is web based i believe, which takes up less room on the hard drive and is constantly updated and current. We also bought coverage for two tablets for an excellent price (99 cents?) and like that coverage also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bang For Your Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product a year ago and recently added two more years. I have been very happy with this product. It was easy to setup and scans fast, very fast. I have not had a virus on my computer while using this product the past year. Also, if I think something might be up I can scan for any problems quickly and easily. If you are computer savy this product will let you set up advanced setting with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection. Simple to use and install..even for the novice. Install and forget it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the security program ghat was installed had to be removed and webroot installed for windows 8 to work. That was great until I tried to access the virtual classroom, and I ended up after 6 hours of trying various things, having the tech dial in and remove it . Immediately I was allowed to participate in class. My tech said that although webroot is generally a good product, it does have quirks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for protection against viruses and spyware. This has worked well for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was free with purchase of my Toshiba and a nice perk. Works great, easy installation. Seems to be working great, haven't had any issues with a virus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best choice in security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the most reliable and best choice in my opinion regarding computer security. I've used others before, McAfee and Norton. Webroot is easy to install and user friendly. We like the visual green when doing a search to show which web pages are safe. Won't give 5 stars due to the only thing that is frustrating is that now it asks for an authentication code when signing in to the account. I don't know what that is and doesn't show where to find it. Doesn't accept my password. Still trying to figure that one out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is the better of the internet security we have use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easily installed. Have had not issues with the computer so far. Have felt that the security was more than adequate for the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install at best buy......and good virus protection..........worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to virus protection, it is difficult to measure a products effectiveness, unless disaster strikes and it doesn't work. As far as using Webroot, it seems to work as well as any other virus protection software. But to get a real feel for it capabilities, looking to a review that compares multiple products might be the best way to go, rather than looking at a Best Buy review. That's what I did when given three different choices of virus software, when purchasing a new computer at Best Buy. I have also used Norton, which is a good product as well. From my experience: Pros for Webroot--very few popups, and no real interruptions. It works well in the background, and has a small footprint when it comes to use of system resources. Cons--if this is a con, but to work it needs a connection to the internet. My understanding is that the virus definitions used are not kept on the device, but are only accessible through the internet. Since the likely source of a virus these days is the internet, or received through something that comes from the internet (no one shares disks anymore) this does not seem like a bad solution to virus protection. Because it is web based, I don't ever get a popup notifying I need to update the virus definitions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great antivirus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to install doesn't take long and it maintains your devices secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Protection with a Small Footprint !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so let me start by saying how Very Pleased I am with Sam and all the other members of the Geek Squad on Jonestown Road PA. Sam Associate # 1062477 - advised me to try Webroot SecureAnywhere Internet Security (3-Device) (1-Year Subscription) - Mac/Windows. Please See Link Below.... http://www.bestbuy.com/site/webroot-secureanywhere-internet-security-3-device-1-year-subscription-mac-windows/1688832.p?id=1219060687969&skuId=1688832 to go along with my other upgrades to my computer. So Far I LOVE Webroot Internet Security . I've had no problems with Virus, Trojans or any of the other problems so common with todays computing ! Best of all - is the (SMALL) Foot print the program uses ! Webroot uses 143x less disk space than the next closest competitor. Webroot uses 11x less computer memory than the closest competitor during system idle. It shows in the way my computer boots and Runs. GREAT PRODUCT !!! The Identity Protection and Password Manager are EXTREMELY Useful and Helpful as well !!! Sam also Installed a Solid State Main Hard Drive for my Operating System, a Seagate 3 TB storage Drive, Microsoft Windows 8.1 Operating system, a new Power Supply and transferred the data from my old Hard Drives. My Computer Now Runs like a BEAST ! and with Webroot SecureAnywhere it will STAY that WAY !!! Hey Listen up !!! I know you may hear a lot and perhaps see a lot of Bull out there concerning Customer Service, but please let me assure you that The Geek Squad at Best Buy is the REAL DEAL !!! I love the Choices Sam Referred for me and Simply Stated, I Just Can't SAY ENOUGH about how Courteous, Friendly, Helpful, Professional and Knowledgeable the Members of the Geek Squad ARE !!! Please Don't waste your time going anywhere else ! BEST BUY ! and the Geek Squad ! are all You Need to Know about Anything from Computer Tech, Home Audio, Home Theater, and ANYTHING Electronic !!! Go to Best Buy and See for Yourself These Guys are The REAL DEAL ! You will not only be Happy but you'll be Amazed ! THANKS a LOT BEST BUY and all the Guys at the geek Squad I Am and Will Remain a Loyal Best Buy Customer ! Lawrence O

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Secure Anywhere scans your computer every day, or more if you select the "Scan My Computer" tab. It shows you when it last preformed a scan, how long the scan lasted, when the next scheduled scan will begin. It shows you the total number of scans to date it has preformed. How many threats it has removed, and how many days are left on your subscription. It lets you select if you want the Realtime Shield off or on, the Web Shield off or on, also the Firewall off or on. It lets you select your Identity Protection Settings, & has a Password Manager, a Utilities Settings, a My Account Settings, and a Support/Community selection, so you can find FAQ as well as ask your own. Webroot Customer Support is always available if you have a question with the Get Customer Support Selection. If you are savie about settings there is also an Advanced Settings tab for you to use. We have been pleased with ours & hope you will enjoy yours too. I was advised by a iYogi Tech Support person NOT to run 2 or more anti virus programs on the same computer at the same time, so if your "new" computer came loaded with an anti virus program that you are no longer subscribing to, I would suggest deleting the "old" one before installing Webroot Secure Anywhere program to avoid any Firewall issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works great! It came recommended by the best buy associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to do

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and easy to install. It works well and have had no problems with any viruses. I would recommend it to every one. does a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that Geek Squad installed and seems to be working very well. I just wonder why you call Geek Squad and they use Norton to scan??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a great product I used two years ago when I purchased my laptop and I didn't have any issues with it. It kept my laptop protected from potential viruses. This is going to be my second time using it. Overall like any other virus protector it comes with great groundbreaking protection and works fast and quietly to defeats viruses, spyware and online threats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot is easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used other programs and like Webroot the best. It is easy to insstal and has protected our computer like none of the others have.

    I would recommend this to a friend