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Customer Ratings & Reviews

Whalen Furniture - TV Cabinet for Most Flat-Panel TVs Up to 70" - Brown-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 44 reviews

84%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
doors
  • Rating: 1 out of 5 stars

    So upset

    Posted
    jenn
    • My Best Buy® MemberMember

    I'm so upset, I bought this item not even a week ago, and one of the doors broke off! I'm upset because I paid extra to have the Geek squad come install it for the door just to break off!! not worth it! I'm so mad!!

    No, I would not recommend this to a friend

    • Brand response

      Whalen Product Expert

      Hello Jenn! Thank you for purchasing our product. We are sorry to hear of your experience and would like to obtain more information to resolve this to your satisfaction; please reach out to our Customer Service department at 1-866-942-5362 to assist you further. We look forward to hearing from you soon! WhalenProductExpert

  • Rating: 3 out of 5 stars

    Alright

    Posted
    Meatman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Took a along time to put together due to the door not aligning correctly also had to cut back in order to get cords to fit thru correctly

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice when finally done

    Posted
    Matt
    • My Best Buy® MemberMember

    Overall good product, took a long time to put together. Could be 2 inches deeper to allow for cords sticking out the back of PlayStation and bluray machine, cannot close doors unless you cut out the backing. But it looks nice and feels sturdy if you put it together right.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice addition to our family room

    Posted
    jsh1957
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted a entertainment console that is taller so that our television is higher than normal. I also wanted enclosed shelving since we struggle with dust and dog dander. This item was fairly easy to put together and is very well made. The only problem that I encountered is that one hinge on one of the doors was the wrong hinge and I was unable to install the door. I contacted Whalen twice....once by their website direct mail and once by phone. Both times they did not acknowledge that the request was being handled but then about a 10 days later I received an email that the hinges were shipped. Unfortunately they were of a different style and still would not allow me to attach the door. Fortunately Best Buy had another unit available so I took the door to Best Buy and customer service opened the other unit and switched out the doors for me. Best Buy is awesome and if an item is available from them that is where I buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great looking tv stand

    Posted
    JOANNA
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great looking tv stand I use it for my LG OLED 65in. It fits perfectly. The directions are a tad hard but if you're good at reading directions for assembling furniture you'll be fine. Had a problem with a couple hinges getting the doors to click into the stand. Other than that it's a great piece! VERY HEAVY!!!!

    I would recommend this to a friend