Customer Ratings & Reviews
- Model:
- WML35011KW
- SKU:
- 6428674
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the compact size, sleek design, and ease of installation of this low-profile microwave. Many appreciate the added space it provides above the stove and the improved appearance of their kitchen. However, some find the sound of the cooking completion signal and the price to be drawbacks. The control panel's lack of backlighting was also noted as a minor inconvenience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Brightness
Stopped heating 20 days before membership ended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked OK for nearly 2 years then stopped heating. Disappointing over-range light. Loud chime tones. Best features: push/pull door, no handle. Customer service chat took 40 min. 1-week wait for service. Best Buy Membership service charge $52.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Sorry installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a nightmare. From receiving emails with conflicting dates/times to last minute cancellations to no-shows to installation windows rivaling the classic cable guy. I wasn’t sure I was ever going to get it installed! Purchased November 18; finally installed January 13. Installers didn’t do good job of cleaning up their mess. Salesman was great; microwave unit is so-so. It’s the size I wanted but minimal controls/options. I can’t hear the timer when it completes cycles.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SidC, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Cons mentioned:Brightness
Piece of very overpriced junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the quality. Door is ever so slightly mishung, the light is a dim bulb of a bad joke. To top it off the plate and roller have some issue that leads to the plate tilting off the rollers every time we use it. It's underpowered as a range hood too. Not a best buy at all. Would not recommend.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mememe, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Whirlpool Mini microwave with fan above range,
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated to use. I'm not used to have to use the number system to cook things. I like the simplicity of pressing cook and start for x number of seconds.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, ArtheaB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already had to contact Whirlpool to use warranty after only one week.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A