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Customer Ratings & Reviews

Your price for this item is $488.99

Customer reviews

Rating 3.6 out of 5 stars with 15 reviews

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Rating by feature

  • Performance

    Rating 4.0 out of 5 stars

  • Cook Settings

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

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There aren't enough negative mentions yet.
73%would recommend to a friend

Customers are saying

Customers are satisfied with the 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking's appearance, with many reporting that it has worked great for them. The size is also a positive feature, as it conveniently fits on any counter.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 2 out of 5 stars

    Powerful, but that’s about all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High power, but rattles and is generally loud. OK for Sub$300 range. New keypad leaves much to be desired, something so powerful should offer 15 second intervals. Not stainless at all, just one small silver strip. Did not easily mount to trim kit. Cord is shorter than most. It’s annoying, but this model was all that was covered when we claimed a replacement for our higher priced brand against our awful Geek Squad warranty.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Appearance

    Rated 2 out of 5 stars

    No numbers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking microwave, powerful & works well –EXCEPT It dies NOT have any numbers on it! If you B want 10 seconds, 39 seconds, 45 seconds, etc, there is NO way to set it. 1 or 2 minutes? Fine. 1 minute 15 seconds? Nope. It has NO NUMBERS. I would have returned it, but i’m disabled & had ti find someoneine to lift it in to the counter for me. Now i have to live with if. Not happy, but my own fault. But ive NEVER seen a microwave without numers! Until niw.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Could better with minor tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been 5 stars but the light bulb is not bright enough to see what may be potentially overflowing and compounded by the fact that the door is darker than desired. Like the minute settings from 30 seconds to 8 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave! The microwave fit perfectly in the space and it looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a sleek look and the ease of operation is wonderful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't make this your choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good purchase whatsoever. Was trying desperately to get a microwave similar to my previous one (after 15yrs, it quit heating). This microwave doesn't even come close! So many ANNOYING (and completely unnecessary) functions, like the door LOCKING every 5 seconds and everything boiling over even after making adjustments! It's absolutely ridiculous! I should have just paid to have my old one fixed.....I want my old microwave back!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Microwave Oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on line . Was exactly as described in the ad . Delivered to my front door the next day. I use the microwave almost every day, I could not be more pleased with the result. Went on line , researched, several stores, and different models of microwave, chose Best Buy and Whirlpool . Quality microwave, best price , fast service . All the features anyone needs or could want.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    the food waver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the perfect size and easy use food heater to have. the dimension just fit in our kitchen and ease of use mattters most, great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Size

    Rated 5 out of 5 stars

    Recommend definitely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Loved it. Fits anywhere on the counter and looks fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight imperfections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery wasn't to my residence. But left at the end of long driveway to be carried up.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microwave looks good and has worked great for us

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Microwave oven.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave oven was perfect and working very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave not for space I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me a microwave that didn’t fit in my space. I gave them the number of my old microwave that did. They then made me call to have the microwave picked up. They wanted me to carry it myself which I told him I didn’t want to do. Then they sent UPS to leave a sticker and UPS did not return to pick up the microwave. finally got my money back.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It came with parts missing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little Part missing inside of the microwave, we don’t understand how an important piece was not in te right please. See pictures

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service provided

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad communication,sent me the wrong product with different size.They promised they will take care of the issue,waiting for 2 days,no response.very bad service.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand