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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.3 out of 5 stars with 171 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.2 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers often highlight the ideal size and overall efficient performance of the 1.6 Cu. Ft. Top Load Washer and 3.4 Cu. Ft. Electric Dryer, along with the ease of use. However, some customers have expressed concerns about the noise level during draining and spinning. Issues regarding the lint trap and installation have also been mentioned by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 171 reviews
  • Rated 5 out of 5 stars

    Whirlpool washer/dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and delivery and set up. Will recommend to family and friends. And sales person helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact. Nice for small apartment with tiny laundry closet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer/dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer/dryer is what I expected after reading other reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits perfect. Best Buy did great install & it gets the job done. Happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great delivery and install service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great delivery and install service. great delivery and install service.great delivery and install service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is my appliance store!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and efficient! Fit right in our apartment space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, gave me a 8am-12pm window they arrived at 8:45am. They were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and I had no problems with installation or removal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! They were extremely Late installing, but they made it and it worked out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREATEST SALES PERSON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE BY RUSS GATES BEST SALES FORCE EVER VERY KNOWLEDABLE ABOUT PRODUCTS AND SERVICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LITTLE BUT MIGHTY!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm adjusting to smaller sized laundry loads, but its working fine! Great space saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Clothes Washer Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool has been redesigned and looks very modern (compared to the similar sized units of years past).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. I researched the product and store before I bought. Just what I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 2 out of 5 stars

    Dryer doesnt work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for a replacement Dryer doesnt work. Will update post when replaced.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Scott. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has washed and Dryed Better Than I Anticipated

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was late install because all parts needed was not with order

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my new Whirlpool washer/dryer combo on Wednesday the day before Thanksgiving. I used it for the first time on Saturday(yesterday) and the washer door does not stay open to allow me to place items in the basket without holding it. There is a magnet of some kind on the underside of the dryer that it should magnetize to and it does not work. Today Sunday I've spend over 3 hours being placed on hold and transferred from the store to customer service to whirlpool to geek squad and back to whirlpool. And of course no one can help me! How is it 2020 and one purchase a major appliance that one does not work properly and made of quality. Not to mention a large USA store that seems to not be able to give any type of customer service or assistance to the customer. It's bad enough the guy in the store I bought it from had zero interest in selling me the item to now get additional no help service. Its no wonder everyone hates everything. I just want what i paid $1300 for to work properly but I might end up on Mars before that happens. Thanks best buy and whirlpool for a crappy shopping experience and for a horrible crappy appliance.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Bree, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Unbelievable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and I paid extra for installation which ruined my floor due to being installed incorrectly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t review it yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t received it yet..so we can’t give a review It’s been rescheduled 2x already on my third try

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      KPDP, we are sorry to hear about this concern. Please reach out directly to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Totally dissatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was good. From there you failed. Hi was on hold for 45 minutes with some person I’m assuming in Indonesia to schedule my delivery after 1 o’clock one week prior to the delivery. The time was at 1 o’clock to 6 o’clock, the delivery guy shows up a week later At 9 AM. He refused to return by 12 or 1 PM for the scheduled time. Now it will be an additional four weeks before I can get my product delivered. You failed, your team failed.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello RonSolt! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand