Customers are enthusiastic about the compact size and efficiency of this Whirlpool washer and dryer set, frequently praising its ease of use and cleaning performance. Many appreciate the unit's capacity for its size and stylish appearance, while some find the noise level during the drain and spin cycles to be excessive. A few users also noted challenges related to lint trap accessibility and installation.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-171 of 171 reviews
Cons mentioned:
Noise level
Rated 1 out of 5 stars
Tin Can
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awful piece of tin: noisy water shutoff (it scares my dog!). Don't buy!!
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey Jane, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Cons mentioned:
Lint trap
Rated 1 out of 5 stars
Washer/dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Washer and dryer not working properly. It is a lemon and it i s being replaced. awaiting replacement.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 1 out of 5 stars
Homeowner
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers did not protect our carpet while removing the old washer and dryer unit. We have rust stains on practically new expensive carpet. I have tried to reach the salesperson and the manager to ask who we should reach out to for assistance and neither has responded back to me . Very disappointing.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hello Customer, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
Rated 1 out of 5 stars
Two broken deliveries
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Two delivery attempts where the machine was attempted to be installed but was not functioning.
Not sure if the product was defective or if it was due to faulty installation and care of the product during delivery.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hi Disappointed, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Rated 1 out of 5 stars
Too small
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item is extremely small can only wash few shirt at the same time. Unless your apartment is extremely small .
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Unhappy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased a brand new washer/ dryer combo and when installed the dryer does not work. Waiting on replacement.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 1 out of 5 stars
smh
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My washer was delivered with a dent on the side. Is now leaking and flooded my whole kitchen
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hey Me154, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 1 out of 5 stars
Not Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return it. It did not work upon delivery and the delivery group would not take it back.
No, I would not recommend this to a friend
Pros mentioned:
Capacity
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Spin Cycle unreasonably LOUD
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the only washer/dryer that will fit in my house so I had to buy it. The spin cycle is unreasonably LOUD. I would think there would be some rule on how loud a washer could be. It does have more room because the agitator has been removed which the previous version had. The washer has electric buttons instead of knobs. I’m wondering how those buttons would be repaired. I do not recommend this washer/dryer if you have a bigger space and can look at other choices. The noise is at a very annoying pitch.
No, I would not recommend this to a friend
Brand response from WhirlpoolTeam
Posted .
Hello Jill! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Pros mentioned:
Efficiency
Rated 5 out of 5 stars
Jake and his dope vibes dawg/ Recommendation.
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Jake was excellent. He went above and beyond to help me get my washer/dryer combo in a hurry. If you need help at Best Buy I’d suggest asking him.
Btw if you want this washer/dryer know two things:
1: The washer barrel is on the smaller side so you will need to do multiple loads if you have bulky laundry.
2: It is very user-friendly and washes and dries its loads very quickly and efficiently.
If you are single or there are just 2 people that are going to use it. I would recommend this product to you.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Second Stacked Washer / Dryer
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the perfect deal for senior citizen in small condominium. I’m looking replace mine after 11 years, once I get through the holidays !