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Customer Ratings & Reviews

Your price for this item is $664.99

Customer reviews

Rating 4.4 out of 5 stars with 139 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the air fry and convection features, frequently praising their performance and ease of use. Many appreciate the microwave's quiet operation and the ease of installation. However, some customers have reported issues with a missing rack and the fan's operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-139 of 139 reviews
  • Rated 1 out of 5 stars

    Air Fryer feature will kill the microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on 3/15. Used the Air Fryer on 3/19 and heard pop.. microwave is dead.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Tara. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3ZTMqBa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Convection, Noise level

    Rated 4 out of 5 stars

    Round 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this model previously and we damaged it during a kitchen remodel. Having said that we still loved it for the convection feature as well as microwave. The new model is even better for even cooking and it is quieter too!!! Definitely a whirlpool fan

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Whirlpool Convection Over the range microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sleek, clean look. So, it works great, but I haven't used the oven and air fry mode yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace a Whirlpool Velso G2 model that we loved. This model was the closest in terms of function to that model. However, some of the features have been removed and replaced with others. Was very disappointed by the air fry mode. We thought this would be a great feature and help eliminate having to purchase a separate air frier. However, everything we have cook with that mode has taken significantly longer than expected. In addition, the manual function does not seem to work with most items because the temperature does not go to what is required. This feature will not replace having a separate air frier. The grilling feature also does not work as well as on the previous model. Tried to grill some small, cubed potatoes, which I did on our prior unit. On this one, I gave up, they just were not cooking. Switched to the air fry mode and ended up taking well over an hour to get them cooked. One function omitted from this model is the sizzle pan, which my husband loved. This model does not have that function, seems like perhaps the air fry mode replaced the sizzle pan, but does not do what the sizzle pan would do. My husband has tried other features to try to replicate what he would cook with the sizzle pan, but nothing has come close. Has some plastic hooks inside that look like they are designed to hold a shelf, but none was provided, and it does not appear there is even one that can be purchased as an accessory, so not sure what the purpose is. Has significant issues with the installation that we purchased from Best Buy. The first guys who installed it did not install it level, the back was much higher than the front and the screws were not firmly attached to the cabinet because they were not lined up with the holes they drilled into the cabinet. To correct the issues, the second team had to redrill holes into the cabinet, so now we have multiple holes in the bottom of our cabinet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Microwave kicks butt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our microwave. It's so much more. We grill, steam, and use it as a standard microwave. Fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    No title

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In March 2023, Reese we purchased this microwave. It has worked very well on all things we have cooked and heated. I would recommend this microwave to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Quite Good above Range Cooking!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirFryer Microwave Bake above Range addition to Home Cooking! Whirlpool knows what They’re Doing.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    All in one, convection/microwave/air fry.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a convection / microwave. This one does air-fry as well. One unit does it all, for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Absolutely Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible tool in any kitchen, exactly what we needed.

    I would recommend this to a friend
  • Cons mentioned:
    Rack

    Rated 5 out of 5 stars

    Convection microwave

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one complaint I have is that I didn’t get the rack that was supposed to be included with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air fryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for a month of use. We have not used all features yet. However I wonder why it did not bring a main convection shelf. As for the air fryer, it takes to long to "toast" a piece of bread. We are using the conventional air fryer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication by delivery team. The over the range convection oven works perfect. I will shop Best Buy first in the future, simply for the great communication.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    This was a great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quiet and works perfectly oon all functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one appliance has replaced 3. We have so much more counter space. The controls are intuitive. This easy to use 3 in 1 oven works exquisitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turn up volume.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. My only complaint would be that the buzzer to let you know it is done is too quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente producto . Is a multi use product. I will recommend to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This item does not work as advertised.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air fry mode does not work. We tried to use this mode. The food didn't get hot for a ridiculous period of time, and then the food was mushy, and no crispness. I made the same product on my free-standing air frier and it turned out fine. We called Best Buy, who send out a technician. He thinks that it may be a design problem. We then called Whirlpool while the technician was present. Whirlpool would not talk to us with the technician present. They also would not talk to the technician unless he had some store code. The technician did not know what number the Whirlpool was talking about. Beyond that, the Whirlpool representative was incredibly rude. It would have been just bad if we as customers were treated that way. To treat a Best Buy technician that way, given how big a customer of Whirlpool Best Buy must be, was incredible. We're having Best Buy remove this item and getting a non-Whirlpool replacement without an air fryer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Repair man trying to make it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is a great replacement! But missing large top rack for convection ! Nooooo im not the only one either.! Help BEST BUY¡

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    died after 13 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine just died after 13 months, and Whirlpool is charging us $115 to repair it. And apparently that's them being nice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JamesT. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand