Customer Ratings & Reviews
- Model:
- WMH78019HZ
- SKU:
- 5900303
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers consistently note the excellent convection cooking and ease of use of this over-the-range microwave. Many appreciate its quiet operation, attractive design, and the helpful sensor cooking feature. However, some users mention concerns about the sturdiness of the door and find the control panel somewhat challenging to navigate. The microwave's weight and the keypad's functionality are also mentioned as areas needing improvement.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Poor Design
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave has a fatal flaw. The heat & moisture from the stove rises up into the door and damages the main board. After buying this 2 years ago, I'm now paying for a $300 replacement door, with a near-guarantee I'll have to replace it again or get a new microwave in a couple years.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good.fits well. Haven't tried the convection oven portion yet.
I would recommend this to a friendDoesn'tBSKE well as a GE Profile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a GE Profile for years and my wife used to do baking with no problems. This Whirlpool product looks nice but overcooks one end and undercooks the other, my wife is not happy.
No, I would not recommend this to a friendTop of the line microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great microwave as identified in consumer report.
I would recommend this to a friendGood product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. I haven't tried the convection yet.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's easy to you, and it works perfectly well
I would recommend this to a friendgreat Microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We got this as a open box deal and we cannot be happier
I would recommend this to a friendGreat Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just love my new microwave it is perfect for my family
I would recommend this to a friendFingerprint resistant??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way it works,, I love the settings,, I don't like that the glass has to be cleaned every time I use it. It is definitely not fingerprint resistant.
No, I would not recommend this to a friend- Cons mentioned:Door
Falling apart after 3 years.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in March of 2018. Overall it has been a great unit until today. Door is falling apart from the inside, bits of plastic falling to the floor. Door hasn’t been closing tightly. Unit not operating. Out of warranty. Go figure. Will try and reach out to whirlpool but not holding my breath there. Spent close to $500 for less than 3 years of operation.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Brokeagain, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love our new whirlpool convection/microwave oven.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful microwave - easy to install - will need two people
I would recommend this to a friendSadly, lasted 1 week past the warranty date.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave lasted 368 days before throwing undocumented error codes. I now have to cycle power on the unit to reset about 4 times a week .
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .HI Xmaspresent, we value your time and would like to look into the concerns with your microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Disappointing, not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. First, it seems a lot less powerful than my previous 15 year old Microwave. Then the auto cook items are very limited, it does not even have a choice to defrost bread or muffins. All these functions are also difficult to access, you have to go through arrows and select. Finally the convection part which is the reason why i bought this model is not great. Able to cook only very small portions and it is not performing well. All together, all i get in this microwave is the same thing than a basic model for half the price.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Mary, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Door
bad quality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i was very happy until about 3-4 months ago when the door started coming apart. I wouldn't expect a nearly 2 year old Microwave to have these issues. unfortunately this is longer under warranty but i would shy away from future purchases
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey edward, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks great. The touch screen sometimes doesn't work and I would have to unplug to reset..
No, I would not recommend this to a friend- Cons mentioned:Door
DEFECTIVE AND POSSIBLY DANGEROUS !
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Youtube whirlpool WMH78019HZ defect. After a year my door fell apart also ,it runs on its own ! Many people having the same issue , stay away from whirlpool !
No, I would not recommend this to a friend - Cons mentioned:Door
Worst design ever.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave door is not sturdy. The panel went out within a yr and it is a pricey item to replace. Do not recommend this to anyone.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Osiris, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Bad design!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who designed this piece of crap? Backlit just for some controls, but not the most used ones! Imposible to use in a dark kitchen, you have to turn the kitchen's lights first.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide microwaves that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
It done broke!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features EXCEPT, for some reason, part the face is not backlit until you press a key. If I'm trying to turn on the light, that means the room may be dark. The button for the light should glow or be backlit. Oh, and the entire thing is dead just shy of 10 months of using. I'll update my review pending how this is handled.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Farnsworth, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.