Customer Ratings & Reviews

Our family is enjoying this microwave and also the convenience of the convection. We made some cinnamon rolls on a plate that were perfect and we didn’t have to use the stove and just a plate that was simple to clean. I like that it does not have a handle, last microwave we had the door handle broke.

We've only had this OTR Microwave for a month, but so far, all is well. It is incredibly quiet when running...quieter than any other microwave I've ever heard!! This unit replace a high-end Samsung that died after about 8 years....which itself was a replacement to an earlier high-end Whirlpool, that was a service nightmare. We are hoping that Whirlpool learned a lot in the last 8 years, and have built a much more reliable unit. So far, along with being quiet, it cooks quickly and accurately (specifically with the sense capability). We've also noticed its defrost feature is extremely good. We tossed in a pound and a half of totally frozen ground turkey (defrost\meat\by weight), and it came out perfectly defrosted, with no partially cooked/brown edges, which is typical in this scenario. We've used the convection feature a few times, and it performed as it should. After doing a lot of research on similar products, this Whirlpool is in a class by itself. Pretty much every other make/model that we reviewed did not have all of the features of this model (just finding one with convection is tough, these days), or was smaller in size (others maxing out at 1.7 Cu Ft.). Along with all of the cooking features on this microwave, one of the huge draws for us was the clean, no handle front. Although this model may be a bit two square in design for some people, it fits perfectly with our Dacor range, which has totally straight lines as well. ...and no, I did not get paid for this review.

I purchased this to replace the microwave that came with my house when it went bad. I opted for the convection microwave instead of a regular over the stove one because of the amount of power needed for small things compared to using my oven. This thing works great. A little on the hard side when first figuring out all the options. I do not have it connected to the wifi and probably never will. This microwave is great for steaming veggies with the enclosed steamer. Kids love how their brocolli turns out. Using the convection side of the oven does great for making garlic bread and toasting sandwiches. Overall, a good investment if you need to replace your microwave!

So far, so good, I am enjoying this convection microwave. This is my second convection microwave. This one is much quieter, and the exhaust works even better. I love that it sends me a notification to my Apple Watch that lets me know when the cycle is complete as I can’t hear the microwave from other rooms like the previous model. The interior is easier to clean, and I love the steam function. The steaming basket was an accessory that came with the microwave. My favorite thing to cook using the convection oven and microwave simultaneously are sweet potatoes. They turn out well carmelized and sugary sweet after an hour. My only peeve is to do multi step cooking is not as intuitive as my previous model which only required the same one button being pressed. However, the plus side to this new system is that I can add a third stage which I couldn’t do before.

I love how this looks in my kitchen. It does everything and is super quiet.

Love this convection microwave, everyone this is a must have and a space saver. It cooks like a oven and microwave when needed . This well help save you kitchen space, time, flavor and help lower your electric cost because you will not need your big oven all the time. It also helps when you are make a big dinner and need that extra oven. We use it all the time so picture is a little dirty from cooking. Not the double rack it’s big enough to cook 2 dishes

We very pleased with this microwave. Very quiet and so many features.

This Microwave is awesome , has many more features than I could ever have imagined.

I can understand why this microwave gets good reviews because the features are great but after only 2 yrs the plastic started to deteriorate and left the panel door vulnerable to moisture from cooking to enter the control panel which caused it to malfunction. We had a repair person out that said we had to replace the door which was almost as much as we paid for the it. Best Buy would not stand by this product because we didn't purchase the extended warranty so decided to purchase a whole new one that will not match the stove but won't pay for a product that doesn't last longer than 2 yrs!

After year and a half door broke with plastic pieces falling off of inside of the door. We can not use the Microwave since keypad errors out now and Microwave is sensing that door is open even when it is closed. Whrilpool was adamant about sending a service man for just diagnosis, which most definitely cost half the price of new door for just looking at it. Door itself is half the price of the microwave (you do the math). I am baffled by the cheap parts used in this product and whirlpool is not standing behind there product. It only came with 1 year limited manufacture warranty and I guess microwave is useless after little over an year. I advice everyone to either get extended warranty from Best buy for this product or stay away from Whirlpool.

Best microwave I have ever seen. So smart and quite operation.

This microwave is perfect ! I do not need a oven because I cook the food with this Whirlpool-1,9 Cu. Ft. Convection Microwave You need to have !

Great looking works great have not tried the romote feature yet

Love the look which was my favorite part. Loved the idea of sensor cooking and remote control and with Alexa. But will say the setup of the WiFi was a real pain and it isn’t very functional. I cant Do much with it since some options are greeted out and the sensor cooking burned my popcorn but it worked on potatoes.

This does normal microwave stuff just fine. The convection oven feature is very underrated- it really allows you to have all of the utility of a second oven without the expensive option to have a double range. It preheats very quickly too, which often has me preferring to use it over my range stove. There are a couple of quirks to be aware of: 1) the buttons a little hard to press/unresponsive if you don’t hit them in just the right spot. I’ve never had to even worry about this in a microwave before. 2) it’s sometimes annoying that many of the buttons are not illuminated until you press the button to do so. 3) the under counter light and light in the microwave are not led/bright white. They are very yellowish and dim compared to most new microwaves. I may try and swap out the bulbs for led based ones.

So disappointed! Within the first year the controls stopped working after I used the convection feature the first and only time. That was repaired under warranty. 2 months ago, it just quit microwaving. I was warned that microwaves are not made the way they used to be. My previous one lasted 19 years. This one didn't even make it to 4. Seriously!!! P.S. the rack makes it a roomy food warmer.

Not sure what to think...My main complaint is the control panel. There is no back lighting until you press something so you can't even see what to press unless you already have bright lights on in the kitchen. My previous microwave had the control panel always lit so you could activate the microwave even in the dark. On this brand, only the clock is always lit. Furthermore, the actual panel is totally confusing!!! It is NOT intuitive and many of the symbols/words make no sense. No instructions were included for deciphering it, so with much aggravation, we tried & errored our way to figuring out how to use this microwave. Have simple words like 'start" or "stop" gone out of fashion? I have not used the convection feature yet, so can't assess that. I will have to go on Youtube to figure out how to use that as there's very little info in the booklet. The microwave is very quiet which I like. The door is big & heavy and you have to be careful to be far enough away before opening it or you will hit yourself in the head.

Looks cleaner than ever. Home depot and Lowes cannot even compare to the outlet price.

I really like this microwave. Very contemporary and modern design. Easy to use and loaded with many advanced features. In addition to microwave cooking, this microwave is also a convection oven. Microwave is much quieter than my previous microwave. This microwave can be controlled by Whirlpool App and Alexa, however, I’m downgrading to 4 stars because Alexa will not recognize microwave. I’ve called Whirlpool support, they can’t resolve the issue. Whirlpool referred me to Amazon. Amazon said it was something that has to be resolved by Whirlpool. I am sure they will eventually get this resolved.

Good quality product! Bought open box,item work and looks like new!