Customer Ratings & Reviews

catch on fire only after 3 years. Smoked filled our kitchen. I loved the microwave but all our micowaves lasted longer and of course our warranty was only for 3 years. All we could buy

DO NOT BUY THIS MICROWAVE!! power of this unit is lacking, even though it is a 1000watt microwave. My wife and i are the only people in the home, no kids at home. So, that being said, this microwave has seen below average use. my wife went to heat up some soup, she came back into kitchen and smelt a bad gas type smell. she open microwave and after 2 minutes soup was still cold. The smell was so bad she had to open a window. i am a technician for 30years, and this is a poorly built product that dies after minimal use , just after a year. my last microwave a, GE, was 15 years old and still working when i took it out. Now i am worried about all the other whirlpool products i purchased. then i have to go out and spend another 300 plus to replace it. If any way possible , that i can match it, i wont buy another whirlpool.

Very good Microwave. Large and effective with good power.

Very efficient,love the color and the underneath light.

I had to replace my existing Samsung over the stove microwave, so I figured I'd buy American. The Whirlpool model was approximately the same size and reasonably priced. I purchased it, had the old microwave removed and the new one installed. After everything was set the installer plugged it in and it didn't work! Now, I'm still without a microwave until another can be ordered (about 5 days), but it'll cost me ANOTHER INSTALLATION FEE when the replacement arrives. I'll give whirlpool one more chance, but fool me twice shame on me.

Looks great, installed easy and love all the functions

In November 2023 already started having problems. Light doesnt work. Would never buy again. Wish i stuck with my gut amd got Bosch

It’s functional, pretty basic, takes a little to figure out how to use the timer and cook at the same time.

just installing it today. discovered a cross threaded bolt on the back of microwave that prevented us from hanging it. Installer had to take the cabinet off and replace a nut so the bolt would actually anchor into it. Very very disappointing. Should have returned it but already 90% into hanging the darn thing.

There were cosmetics issues with the microwave. The outer sheets was not attached correctly. Did not notice until I hung it to wall

My wife picked this out. It was easy to install. Its a good microwave but I feel it was over priced for the brand.

So much for American made, Union shop. Whirlpool does not stand behind their products AT ALL. This microwave is not even 2 years old & has already stopped heating anything. You can’t expect consumers to buy American if the product is junk. I’ve had my Samsung appliances for 15 years and the only issue was a burned out light. All whirlpool will offer is 20% off a future purchase. Why would I buy more garbage?!?!?

Lots of moisture inside after heating food. Have to leave door open to air dry. No way to turn off sensor. Regret this purchase.

Whirlpool is one of the best products in the world.This microwave is no exception.5 stars all the way

Good product but I will be happier if it was made in USA

nice enough but I really never use it .... it fills the space fine

Under normal conditions, the Microwave should be protected with a layer that prevents metal from getting rusted. In my case, this Microwave is already corroded from the inside after a few months of usage. I'd not recommend a product like this since it's not cheap to buy and also hard to get it to fix. Also, there is no other way to get it replaced or refunded. I hope BestBuy can provide something for the lost, or just a replacement for a good one.

easy to use,cleans easily,numbers are bright and can be read from a distance

Ordered on October 3 , 2024, for pick up on October 15. Received text saying item was delayed. If you do not have an item in youe database for sale but you cannot fulfill the order then take the item out of your database!

The microwave looks good but that's about the only positive things I can say. There are no quick commands (like hitting the number 3 for 3 minutes) which was a feature my 15 year old microwave had. Also this model (among others from Whirlpool) are know to have the screens go black randomly then come back on which is very frustrating. My microwave is less than 12 months old. Whirlpool hasn't fixed this issue for years now. Also Total Tech is frustrating to deal with. I would not buy this model nor would I get it from Best Buy.