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Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.5 out of 5 stars with 1572 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and overall performance of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many appreciate its perfect size, appealing appearance, and useful sensor cooking feature. However, some customers have expressed concerns about the under light, door durability, and exhaust power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,575 reviews
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control board is not backlit and hard to read. End color is black and does not match their gray sided refrigerator. Lights are very low quality and do not light up the stove top well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper than expected, the push buttons were cheap and made noise

    No, I would not recommend this to a friend
  • Cons mentioned:
    Light

    Rated 1 out of 5 stars

    Not Recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light above stove won't turn off. The display will cycle through hi/lo/off, but the light stays on. This started after about 3 months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Steve, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Only worked for 13 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine until about a month after the 1-year warranty expired, then it would occasionally lose power. A technician came to the house for $130 but couldnt diagnose anything. And now it is completely dead. I know this model had good reviews so I guess we just got unlucky. We will try Samsung for our next.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Food is not cooked…..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give a this microwave a 0/5, I would. I have only had my microwave 11 days. It is no longer heating up food. Put a package of green beans in a steamer bag..pulled it out after 5 1/2 minutes and they were still partially frozen. Will be contacting Best Buy tomorrow for a refund and for someone to come out and remove it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The only thing good is the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst microwave ever! I’ve had it just over a year, it started sparking for no reason and hasn’t worked since. I could hear the wires inside like they got to hit or something. No way it should be worthless after 1yr. Make sure to get the protection plan if you have to get this one! I normally love whirlpool but I guess they don’t make products like they use too!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Chris, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave sensor is great. Food is cooked thoroughly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave oven can quickly heat and makes good popcorn

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    What does this mean?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not meet our expectations. Why do I have to use up all of the characters? This survey is ridiculous.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied with the microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were happy with the appliance until it made some popping noise and smoke started coming out of the top. I had bought the microwave a while ago and it was sitting in the box; the incident happened within 50 days of installing it. The repair guys said there is corrosion and needs the capacitor and transformer changed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Micro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine microwave good value for price works good not too loud

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to cancel order due to extended delivery date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to cancel order when delivery was extended from 30 days to over three months.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy another brand or extended warranty!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly disappointed in this and my other whirlpool appliances. I bought a full kitchen about 5 years ago. This microwave, along with matching stove, fridge and dishwasher. We are on the 3rd microwave so far. No longer under warranty. So it’s cash out of pocket. Fridge broke, stove grate broke, stove knobs falling off. Etc. find another brand or plan to buy the longest extended warranty they offer.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey SKRAM, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Did not last one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and had it installed in April 2018. The technology is great but the microwave has already stopped responding and will not power up as of November 2018. Before it died, there were times when you have to give it a few minutes to react. Based on previous service history with Best Buy, we're dreading even trying to get it serviced.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was damaged when installed. Dropped so hard door won’t open. Have to wait month and half to get new one installed? Still 2 weeks away. Made purchase in Nov 29. Terrible service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay purchase. I am trying to type minimum number.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Light bulb blew on the first day!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this and on the first day when I turned on the light the bulb blew! Scared the crap out of me as I was cooking at my stove when this happened! My husband thought we could just replace the bulb and it would be fine. We purchased a new bulb and now the light won't turn off. What a piece of garbage!! So now as a customer I'm inconvenienced yet again. I'd like a new one as this one is a lemon! I just purchased a new Whirlpool oven from Best Buy and I wanted it to match. I don't recommend!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it came out of the box it had a small scratch up near the whirlpool sign. Aside from the aesthetic issue, it's fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love GE products. This only reason that this isn't getting a 5 star is there aren't shortcut cooking buttons for 1min, 2 min...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase Whirlpool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy these microwave. This is my THIRD one in 5 years. I only purchased a third b/c it fell into my credit card’s extended warranty so they paid for it. These microwaves just stop working. Each one broke following a “zap” & flash while heating something inside. Poorly made. Very disappointing.

    No, I would not recommend this to a friend