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Customer Ratings & Reviews

Your price for this item is $479.99

Customer reviews

Rating 4.5 out of 5 stars with 1572 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the ease of use and overall performance of the 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking. Many appreciate its perfect size, appealing appearance, and useful sensor cooking feature. However, some customers have expressed concerns about the under light, door durability, and exhaust power.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,575 reviews
  • Rated 2 out of 5 stars

    Cooking function panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cooking function panel, not working properly. The only recourse was a replacement. The replacement will take two months.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JamesM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Best buy all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new microwave, I like the cute little sounds it make when it's finished warming my food...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not long lasting

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just horrible, the diode went out just over a year. It would cost more than I paid to have it fixed. It worked great while it was working which is why I gave it 2 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave 2/2022 and it has stopped heating. I bought Whirlpool because I had a good experience with it in the past so I'm very disappointed that this one didn't last.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey TaraD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Whirlpool Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, love getting the microwave off the countertop to allow more counter space !!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 months of owning the microwave, it started sparking and flashing, the handle and the bottom are now cracked and burned from the incident. It seemed to work fine prior to this happening. I paid for installation as well and will now have to purchase another system.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Posh. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Darter44

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sensor function is wonderful. Other functions are easily accomplished.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not have it yet. Can not give an opinion yet. When I get it installed I will let you know

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is pathetic. It regularly runs but does not heat up. You don’t know it’s not working until you grab cold food out of it. Started happening just outside manufacturers warranty. Do not buy this crap.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great and I am pleased with this purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    irritating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All this beeping is really annoying. It should by default be mute or more silent. Then as I am trying to mute from menu the keypad goes into lock mode. This damaged the keypad and made it unresponsive.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Egg2k20. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3I7ArIoor Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Pretty and Functional like my wife.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks get and has so many bells and whistles I can't list them. We love our new microwave. It was easy to install too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the microwave for 10 months and it just died. It sparked with the metal tray in it a couple months after install so we removed the tray. Two days ago, it stopped working while I was heating something up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of a junk. Should have known better after the last one blew up after only 1 year. I rarely use it and the turntable is already not functioning. I’ve trying to power on and off and it still isn’t working. Save yourself the time and money. Buy something else!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Sensor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensor cooking is worthless. A previous Whirlpool with sensor I had was perfect for cooking everything. This one will sensor cook for 3 to 5 times longer than it should meaning it ruins 100% of food set to sensor cook.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Greg, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 2 out of 5 stars

    Purchased on Feb 17, it's now April 19, and still

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has been on backorder for 2 months now. I wish I new that when I ordered it. Still waiting.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1.5 years and cost more to fix than replace. Buyer beware

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Bobr1963, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally worked for 2 years and it’s done. Makes a loud hum and smells like burnt plastic. Not under warranty so out the money. Will not buy again…praying our other appliances last.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Abby, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Damaged during packaging

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave came damaged with dents on the right side and top and scratches on the front. This was either due to improper packaging by Whirlpool or mishandling by Best Buy during shipping. I'm currently waiting for a replacement to be shipped and installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It just didnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed it and it just didnt work …. Terrible product! I have a best buy membership so I can return it..

    No, I would not recommend this to a friend