Customer Ratings & Reviews

The microwave looks great but the door hinges were damaged. We went through so much trouble to get this microwave because it was out of stock, then had to pick it up and now we have to go to best buy for the third time to return it. We already drilled through the cabinet and the wall to hook it up. Not to mention we lost so much time.

Product was good the pickup not so much. Kids who have no clue what’s going on for a simple pick up. More hassle than it’s worth

Need stronger light underneath for stove top. Also a bigger diameter turn plate.

The Whirlpool 1.9 cubic foot microwave lasted 4 years and 1 month with lite use. Should have lasted 8 to 10 years.

We ordered this product in May 2020. It was delivered in July 2020. The protection plan expired July 2023 and by August an error code started flashing that could not be cleared.

Microwave was okay until the passed 2 months. Sensor cooking hasn't worked since day 1 so never have known to miss it. However, now it says door is open when it's not. Found after many times of hitting factory reset it fixed it. Unfortunately, that lasted only a few weeks. Being quarantined for 3 weeks with kids and no microwave has been challenging. I've checked all three door switches and the fuse but all tested fine. So sad to have to invest in another microwave when this was only 2.5 yrs old. The one it replaced was 18 yrs and never skipped a beat. But I just had to be fancy and get one over the range. Urgh. Won't buy another Whirpool, looking on line Whirlpool microwave door switches are known for going out. Just wish that was my problem!

Mine lasted about 9months and quit heating. I couldnt find the reciept as I paid cash for it.

replaced like for like of a microwave that failed after only 8 years of home use. But didn't want to have to re-work my home to fit a different model over my range

After only 4 years of light use the display went out. You can press buttons and cook in it - you just can’t see what numbers you’ve pushed…no display. The one we have before this was 9 years old without a problem just switched to stainless. Way to go Whirlpool/Kenmore! Quality declining.

This microwave came with my brand new condo and after only three years of use, it has stopped heating anything up. I contacted Whirlpool and they sent over a repairman to check it out and it turns out that the cost to repair it would cost more than a new microwave. Beware, Whirlpool makes junk microwaves. All the good reviews have only had it for a minimal amount of time. Microwaves should not break down after only three years.

Two years and a few months since purchase, it's throwing a humidity sensor error. The part costs a few hundred so this microwave will need to be replaced far sooner than expected.

Not what I expected, it is much slower than the GE that I had before. Also makes more noise than my previous one.

So I bought it open box. But didn’t used it left it in the box till I finished construction on my house I open it this morning notice it looks used but figure ir seven to long and didn’t look bad but I go to try and it does not work

Bought in July and it is now December. The latches stopped holding the door shut and the sensor for when the door is shut does not work. After getting this fixed the display and buttons are no longer working.

I've purchased this same model twice. The first time it only lasted 2 years and we thought maybe it was just a faulty unit. The next was ordered late November 2020 and it stopped warming food yesterday so it only lasted 14 months. Extremely disappointed with this as we've always been brand loyal to Whirlpool and buying 2 microwaves in a 3 year period is rediculous. Sorry, but we won't be giving this a 3rd try.